My hot water tank stopped working around the cold snap late December 2017, I engaged A1 Chesney Service Experts to troubleshoot, was told my 4 yr old hot water tank needs to replaced, paid for a higher capacity water tank & got it installed, since then I have had them twice because we still do not have hot water as I write this!!!, plus extremely disappointed that I was told by their weekend support staffer Orin no plumber is available to support me over the weekend, ridiculous when my family have been without hot water for almost 10 days!!!!! Is this what customer service is all about?
- Approximate cost of services:
- $1,300.00
- Company Response
We apologize for your experience and would like to look into your situation. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address, and phone number, and we will follow up with you.