The Waterboys Inground Sprinklers

We were long term customers of Waterboys (15 years) but have recently cancelled our service due to their decline in customer service. While their service technicians who visited our home to maintain our irrigation system were very friendly and reliable, the staff in the office who arrange scheduling are inflexible, even for long term customers. At best they are abrupt and at worst, extremely rude. This is a competitive market, and other companies offer better customer service.

After sending an email, I had a phone response within hours and an appointment set. I was pleased with the quote but even more impressed with the quality of service.

I called Shawn from the Waterboys to have a look at our faulty sprinkler system. He dropped by within a week and diagnosed the problem, He organized to have the problem fixed within 2 weeks and now all is working perfectly. Great service and courteous staff.