No Accountability, Bad Customer Service
I bought a couch and called in to schedule a delivery for early in December 2023. Delivery date came and went with no couch delivered. Called a second time and they said it was my mistake and I must have been confused about the date. I was moving all my furniture to a new house in early December so it was very important that the couch came at the agreed upon time and I am certain this was communicated to Ashley Furniture. Couch is delivered one week late in mid December and the delivery guys will not move the couch I have temporarily in place. This is despite the people at the store assuring us that they would move any furniture needed. This is another big issue since the guys who helped me move in are no longer around. I have no way of moving any of the furniture currently in place. DO NOT BUY FROM THIS COMPANY. You have been warned.
- Approximate cost of services:
- $500.00