The employee its knowledgable but beware they have a deal with contractors so the word " depot" makes you think you are getting a good deal. Not a fancy place at all! Contracted the job and paid a deposit and after the deposit the employee called me in secret to tell me that she had made a mistake and was extremely sorry..it was actually a big mistake $$. she could get fired. Original price just seemed too low. So I agreed. I now realized after problems with delivery and others issues and her excuses and lack of professionalism could be just the way they operate. My cabinets were installed today and they are not 100%. My installer claims that some of the cabinets are standard sizes and not custom made. I was told I was paying for a custom made kitchen !! They do make sure you get paid the day before delivery!! dont bother plenty of places to go and get your cabinets. I did not save that much money by going to a "kitchen contractor" I will complain with the owners but I do not recommend this place.
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?