Abbey Air Home Services by Enercare

Formerly Abbey Air Service Experts
Heating & Air Conditioning
Burlington ON L7N 3L6
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HomeStars
Heating & Air Conditioning
Abbey Air Home Services by Enercare
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90%

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Reviews by rating (past 12 months)

Reviews for Abbey Air Home Services by Enercare

Average customer rating:
9.5 10 (501 reviews)

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Happy C.
Happy C.
1 review Hamilton, ON
10/10

Furnace

Steven inspected and cleaned the AC and Furnace - he was outstanding and explained his work

Approximate cost of services:
$50.00
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Company Response

Thank you for writing this review and for the nice comments regarding Steve!

charmainemurray86
charmainemurray86
1 review Hamilton, ON
10/10

Furnace and water tank installation

Adam and Ben worked well together. They were curtious and hard working. The job was completed efficiently and without incident. Upon completion clean-up and testing was done. FANTASTIC JOB.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for taking the time to mention your satisfaction with Adam and Ben's fantastic service!

mike
mike
1 review Oakville, ON
10/10

AC repair

Helder was awesome! Knowledgeable, quick and explained in detail what he was doing. Would highly recommend!

Approximate cost of services:
$400.00
0 of 1 people found this review helpful.
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Company Response

We are happy to hear that Helder was able to take care of your problem in a timely and professional manner.

ghamilton14
ghamilton14
1 review Oakville, ON
10/10

Air conditioner

My air conditioner went down 10:00 pm at night and at the hottest period of the year. I phoned around looking for someone to come out and fix the problem. In my first two calls the best I could get was two days before someone could respond. I then contacted Abbey Air. I have never used them before but they told me they would be out first thing in the morning. True to their word they came and fixed the problem within 30 minutes. Adam explained everything he was doing and put me at ease that he knew what he was doing. He also made some recommendation on care and maintenance. I will certainly be talking to this company again about service and possible replacement.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

We are thrilled to hear that Adam demonstrated top notch service!

Michelle
Michelle
1 review Burlington, ON
10/10

Air condition repair

We had to get a part of our air conditioner repaired. Abbey Air got the part with in a day and had it put in the following day. Very fast and reliable and most important trustworthy.

Approximate cost of services:
$1,600.00
0 of 1 people found this review helpful.
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Company Response

We are glad to hear that we were able to take care of your problem and look forward to continuing to do business with you in the future!

gthompson77
gthompson77
1 review Burlington, ON
10/10

Air Conditioner Repair

Called Friday afternoon and Jose was at my house by 12:30 the next day. A few minute diagnosis and :15 repair all completed very efficiently.

Approximate cost of services:
$350.00
0 of 1 people found this review helpful.
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Company Response

We do our best to provide every customer with superior service and it is always nice to hear positive feedback!

bmanzel
bmanzel
2 reviews Burlington, ON
10/10

Spring tuneup

Great service. Air conditioner and furnance checked. Units cleaned and filter replaced. System checked for any issues and none reported. Technician was very good and very clean.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Thank you for the great review! We are extremely happy you were pleased with the service received and the technician who helped you.

davidglennie
davidglennie
1 review Burlington, ON
10/10

Air conditioner service

Routine but gave good advice about other purchase options. Very friendly and efficient.
Professional nice man

Approximate cost of services:
$50.00
0 of 1 people found this review helpful.
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Company Response

Thank you for the great review!

Private User
Private User
Private User reviews Mississauga, ON
0/10

Air Conditioning Unit

Encountered numerous problems with this company due to Incompetent installers/technicians and very irresponsible management team. Company sent in many incompetent technicians to fix same problems created by them but unable to get it right all the time. They cannot get things done right the first time, second time or third time. Given the company many opportunities to fix the same problems but they cannot get it right. Chronic problems kept on recurring due to incompetence of the technicians and management staff.
Will strongly and definitely not recommend to anyone. Management wanted your business badly (sales talk only) and promises you everything and when they got your business, they will totally ignore you and do not follow up promptly. Problems persisted more than a year before it got fixed by different technicians. Very unprofessional in their approach. Very unreliable contractor - took a very long time to fix their problems.
Engage them at your own risk. and if you engage them prepare for endless stress and frustrations in dealing with their problems. Do your research before engaging anyone of them or their associated corporations. Apparently, they engage sub-contractors to do their job at the expense of quality and commitment.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

I'm sorry you had problems with your purchase. I'd like to help resolve but I am unaware of these issues and I cannot tell who you are. We don't subcontract, so I am not sure how your situation originated.
Please contact me at so I can try to resolve.
905-847-2669
Todd Byerley
General Manager

rxandy
rxandy
1 review Oakville, ON
10/10

A/C tune up

This was a regularly scheduled tune up for our air conditioning unit. The technician Milan was very thorough, and explained everything to us in detail. Renewed our service plan for next year.

Approximate cost of services:
$150.00
0 of 1 people found this review helpful.
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Company Response

Thank you for choosing us to help you with your HVAC needs glad our technician took great care of you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Abbey Air Home Services by Enercare

Expert AC Repair and Service in Oakville – Guaranteed. Abbey Air Service Experts In the heart of summer – especially in Oakville – AC repairs are just about the last thing you want to think about. But that won’t stop it from happening. But it’s your lucky day… Abbey Air ...
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