Kitchen Renovation - Countertops
Went in a few months ago - they do have a great selection - however hard to find sales assistance (disinterested unless you're a 'somebody') found an item, got a price on it per sq.ft. Did the deposit. Came back few months later looking for additional to finish the job. Now I'm told I can't get a price per sq.ft! Now I can only get a price for the materials and finishing - well ok so yes I sign off on the quote since they had what I wanted. I went in a few days ago to recheck the product to make sure they are the same - now I'm told the price is higher than the quote. They claim it's a different product - ok so how much higher I say - was $5576 NOW $8420. And now I'm stuck since they have my deposit. Left a message for the manager - who I am sure does not care but oh well. So a word of warning, while they have a great selection, be careful about getting a firm price in writing before you pay your deposit. The only person who was terrific was Russell in the warehouse.
- Approximate cost of services:
- $8,000.00
- Company Response
As indicated by reviewer it took months for them to decide. New Material came in at a different price.