I was so disappointed with the service. My newly installed marble countertop was damaged on installation but the company insisted that I must have done this. The fact that there were no appliances, water hookup or anybody using the kitchen and that we phoned the next morning to report the damage after installation was completed at 5 pm seemed to matter not. Nobody has any idea what caused the damage (it looks like a badly cleaned piece under the finish) and then they suggested they would repair it for an additional $500. To add insult to injury they also charged me extra using my visa card from the original purchase to assess the damage. Avoid these folks if you can- I wish there were more ways to warn other consumers.
- Approximate cost of services:
- $4,000.00
- Company Response
It was installed without any damage.