replace furnace and air conditioner
In February my furnace was making a terrible noise. I called Reliance Superior Heating. The service technician came and told me that my furnace needed to be replaced which I knew already. He was able to fix it and stop the terrible noise, but said that I shouldn't wait too long. I phoned 2 companies for estimates. I also needed my air conditioner to be replaced as it stopped working in the fall. Gavin Stone came from Superior and was great. He discussed my options and recommended a Rheem furnace and air conditioning unit and a digital thermostat. He spent a lot of time with us and we did not feel rushed at all. He gave us the estimate and asked me to call him with my decision. The other sales rep. from another company was using high pressure sales techniques to get the sale.
Gavin was very professional and not pushy at all. After looking at both estimates I chose to go with Superior. Gavin made the difference in my decision.
Once I decided Gavin came back to the house to write up the contract and asked me to pick a installation date.
I chose a day, the 2 installers came and were great. They were very promt and worked quickly. They cleaned up after themselves really well.
Gavin called to ask how everything went which was very nice.
I had a very good experience with Reliance Superior and would reccomend that you ask for Gavin Stone.
- Approximate cost of services:
- $7,670.00
- Company Response
Thanks for choosing Reliance Superior! We appreciate your business.