I decided to try this company for the first time last week and was unfortunately disappointed in the service. They reached out to me for cleaning of eaves 2 weeks ago and I agreed and scheduled an appointment for the following week. There was a misunderstanding regarding the exact date so they came to my house when I wasn't home. I live in a townhouse which resulted in them only cleaning my 2 front gutters and leaving an invoice for the work. I was upset as they did not address the backyard as they could not obtain access without anyone being home, yet they left an invoice for the full amount.
I followed up with the company and they were apologetic and proceeded to make another appointment to clean my back eaves where I had my husband stay home to let them in. Unfortunately, the guys that came were confused as to what the job entailed and thought they were supposed to clean my windows. After clarification we think they cleaned the gutters but they just left after the job was done without a word. After going to the backyard we noticed a birds nest was left in the eaves. We also noticed a hole in a downspout which I will not blame them for, but would have appreciated some sort of discussion/recommendation for repair. Overall I will pay them for the services rendered, but I cannot say I will use them again or recommend them to anyone else.
- Approximate cost of services:
- $120.00