I chose them to replace most of the windows in my home. I selected them because they appeared to be a family business who had been operating locally for many years. I also liked the brand of windows they use (Vinylbilt) and their price was good. However, they did a very poor job.
Firstly they ordered the wrong size for 2 windows so had to come back 1 month later to finish the job.
Secondly they caused a total mess in the house - thanks for the muddy boots on the carpet. The "installer" brought along 2 kids to help him who worked unsupervised. One of them used a handtowel in the bathroom to wipe grout from the wall!
The drywall was damaged around every single window and needed to be patched and repainted (by myself).
And the kicker: one of the windows wasn't level nor square. So it wouldn't even close properly. Although the "installer" did come back to fix it, wrecking the wall and frame some more in the process.
In defence of the company, I guess they can't be blamed completely if the people they hire suck. But I certainly will never use them again and will not recommmend them to anyone.
- Approximate cost of services:
- $0.00