We began by quoting to replace the door/drawer fronts, layout was fine. Then requested a price for total new kitchen same layout. It was about $1500. more, so we sold our 15 year old kitchen. We had cabinets installed week after 2015 Thanksgiving. Sarah at Home Hardware did not listen to our specific instruction of keeping the same cabinet layout. We did not get a drawing as requested until day of installation. We were not advised of the changes to our existing design. Three of the cabinets are smaller than previous kitchen. our corner cabinets can not fit a dinner plate. Door fronts on the large drawers did not come as asked. They use fillers to compensate for gaps. The cabinets (are made in Manitoba) quality is superior not regrets. The installer again was excellent. To correct Home H. error they want us to pay half of the cost. We did make a cabinet taller on the one they are replacing. $1100 our cost. It is now November 15, still no cabinets. This is a month. Counter top can't be ordered until kitchen is done. No apology given to date. Manager comment was "well it will be done by Christmas!" Sorry it was ordered in August! No kitchen sink is our biggest hassle.
- Approximate cost of services:
- $10,000.00