Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Molly Maid

House & Apartment Cleaning
Ottawa ON K1A 0B1
Write a Review
Write a Review

Recommended Professionals

98%(20 reviews)
94%(66 reviews)
97%(16 reviews)
98%(20 reviews)
94%(66 reviews)
97%(16 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

8%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Molly Maid

Average customer rating:
3.3 10 (4 reviews)

Sort by

Tara in Toronto
Tara in Toronto
1 review Ottawa, ON
0/10

Absolutely Horrible!!

Absolutely horrible!! We have had great success hiring cleaners in the past, but this company is awful! After a couple of months of mediocre and inconsistent cleanings, we came home to a huge stain on our ceiling! The cleaners denied any part of it, but an external contractor and plumber both confirmed, the stain was from a knocked bucket in our master bathroom. Upon reaching out to the manager, we were told they would not take any responsibility for the damage, forcing us to seek legal support. Do NOT HIRE this company for your home!!

Approximate cost of services:
$3,000.00
Was this review helpful?
Private User
Private User
Private User reviews Paradise, NL
10/10

Awesome Job Friendly staff

Molly Maid did an amazing job at my home yesterday the 2 girls that cleaned my home were so friendly and sweet. I would recommend this company to everyone. So nice to see people who care about their job.

Approximate cost of services:
$237.30
Was this review helpful?
andrew  from Ottawa
andrew from Ottawa
3 reviews Ottawa, ON
1/10

home cleaning

Minimum 1 hr cleaning for $100 per visit - I have a small house and discovered that they were there for 30 mins - cleaning wasn't bad - not great either - but definitely a poor value. Also very poorly managed - no communication, no e-mailed receipts etc.

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Nadine in Riverside South
Nadine in Riverside South
2 reviews Ottawa, ON

First Review

2/10

Home cleaning

I was not happy with the quality of service. They forgot to clean the bathroom, there was garbage left in my kitchen. They don't want to clean the fridge unless you reserve a special appointment. Too much hastle for such poor customer service.

Approximate cost of services:
$150.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for House & Apartment Cleaning pros in Orleans?