Etobicoke Service Centre Ltd. Beam Central Vacuum Systems

We required new pieces for our central vac system due to a renovation. Bill was very helpful and attentive to me by phone and suggested sending in photos of the set up.
I went into the store to pick up the required pieces and Bill was very friendly and helpful. He described how we could fix the existing set up ourselves and provided the necessary equipment.
I received excellent customer service and would return in future if needed.
Joley

I have never written a review but Beam Etobicoke Centre deffinetly deserves one. It was my first time purchasing a central vacuum and I have never owned one before. Bill (the owner) was very helpful in explaining the different options and addressing my concerns with getting it for a 4 level townhouse. He also recommended all proper attachments for different flooring and carpet options I have through out and worked out a nice pricing that worked within my budget. The installation was very quick and clean and I am certain if anything goes wrong Bill will be there to help with resolving it.

I have known Bill for many years and can't say enough about his honesty, integrity and knowledge about everything regarding vacuums. I have used his services to repair a vacuum, purchase products and most recently a new vacuum purchase which I am very pleased with. He is truly a professional regarding vacuums and spent as much time as I needed to purchase the right one for my needs. There are many reasons that he has been in business for so long and I keep coming back to Etobicoke Service Centre - you get one on one personalized great service which is so hard to find these days. I share this honest review in appreciation of Bill and his customer service and great quality products.

I needed to replace our central vacuum. Found the service to be excellent, and with the guidance of the extremely knowledgable staff, I was able to replaced it in four hours. In addition, the price for was completely outstanding. No other retail store had such a good price. Overall a 10 our of 10 experience.
Thanks
Eric

I had a blockage in the central vacuum line and it was dealt with promptly and efficiently. Five Stars all the way!!

Excellent customer service, great expertise, I'm very happy that we have this store in our neighborhood. Bill cares about customers and is forthcoming, advisory and patient. Amazing experience. Thanks again.

Fantastic, efficient service. Ordered our central vac unit Tuesday and it was installed 2 days later. Bill is very knowledgeable and helped us pick the best unit for our home. Great price too. Highly recommend this company.

Our last Beam central vac ran for 22 years.
We figured we should first contemplate repairing, so my wife researched info on Beam dealers.
After finding good reviews for Etobicoke Service Centre Ltd, we headed there, to speak with the “pros” and then decide, if it made economical sense repairing the one that broke or invest in a new unit.
Further discussions with Bill, convinced us to go for a new unit, as we were more comfortable with a long term warranty for a new unit compared to a reconditioned out dated unit that would have only had a warranty on the new motor.
Making it easier for us, was, the other components for this unit was no longer in production, neither available, so basically we were taking too much of a risk repairing the old unit.
Of course the up front information provided by Bill was certainly enlightening and his willingness and openness in guiding us to a decision was “priceless”.
Shortly after George, the installation Tech joined us, adding further confidence, we were in the right place dealing with the right people!!!
Those two guys are the perfect example of what “excellent” service is all about—-and Thank heaven we have found a place where our central vac problems ( if any more) will be totally taken care of!

My experience at Beams Vacuums was great from the moment I stepped in the store. Bill was able to help me as a first time home owner and vacuum purchase. I went in with the intention to understand the central vacuum. He not only explained everything but helped to purchase the right equipment and tools for the kind of house (townhouse) I have. So far it works great. Their 10 year warranty is assuring. The Beam vacuum system I purchased as Bill said is top of the line and quite powerful. I would highly recommend paying this place a visit!

A very satisfying experience.
They do exactly as they say they will.
I had a small warranty issue and they responded immediately.
Expert advice and friendly service.
Priced right.
Good guys.