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DeJager Roofing

Roofing
Bowmanville ON M5A 1A1
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HomeStars
Roofing
DeJager Roofing
Star Score
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45%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for DeJager Roofing

Average customer rating:
6.3 10 (4 reviews)

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S Galloway
S Galloway
0 reviews Peterborough, ON
10/10

Euroshield roofing

This was a great experience. The crew was lovely, Paul is on site to supervise, and the product is beautiful. The price was as quoted. We had this work done just after a major storm that had caused a tree to fall on our electrical line mast - so the work could not be finished until we had electricians reattach it. Paul came back within days to ensure the roofing was properly done over that small part - which was more than we could have expected (since he called ahead to check that we had no damage that would impede the roof and we erroneously thought we were).

Approximate cost of services:
$26,000.00
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Cobourg Family
Cobourg Family
1 review Cobourg, ON
10/10

Redid entire roof

They did an amazing job we had a leaking issue with our older roof arise at the end of winter, they fit us in as soon as weather allowed and did a beautiful job. Replaced more plywood that was rotten. Friendly, cleaned up well afterwards and it looks great. Thanks DeJager Roofing!

Approximate cost of services:
$8,000.00
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mikeartibello in Bowmanville
mikeartibello in Bowmanville
1 review Bowmanville, ON
1/10

Don' expect much after installation

Price was right, appears to be average quality for roofing. But post installation, good luck. I had a minor issue to be addressed, was told it would be done by "end of the week". Nobody showed up. That was around 3 months ago. Unable to contact them, not returning my phone calls. I hope I don't have any big problems down the road.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Private User
Private User
Private User reviews Toronto, ON

First Review

4/10

Doesn't return phone calls

Our family has used DeJager Roofing, over the past 10 years for several roofing projects and we have recommended them to several friends who were satisfied with the price and workmanship.
A year ago, they put a new roof on our garage, I had to keep calling them when they went past the promised date. The weather had held them up but they never bothered to call to advise there was a delay. They finally installed the new garage roof, it went over estimate, because of product availability. Paul offered to split the difference. In the end, I voluntarily paid the full amount.
There was a small leak that Paul came back and repaired fairly quickly.
This fall, a squirrel chewed the plastic roof vents on our house; they need to be replaced.
I have tried calling Paul's cell, home phone and a text message. The auto reply thanks me for calling and I can expect a return call. There have been no return calls; I am disappointed in the customer service.

Approximate cost of services:
$2,500.00
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