Northwest Gas Ltd

Anthony was very friendly and informative, he provided great service and answered all of our questions.

John and Derek arrived promptly to address my furnace issue. They were equally fast at diagnosing the problem and finding a temporary fix while the part was put on order. I want to thank John and Derek for getting he heat back up and running for me today. Thanks guys keep up the great work. You were courteous and professional.

From getting a quote to completing the install this company this company was easy to deal with.

When I contacted them to start the process of getting a quote they were able to provide me a rough estimate for the install of a water heater model number I asked about when another company kept giving me the run around to even get that much. When they came out to look at my current install and give me a more accurate quote, they were able to provide me a quote for 2 different tankless water heaters and didn't pressure my into buying either one. After deciding on the Navien Tankless they are able to work me into there schedule for the next week which worked great for my work schedule. While waiting for the install the sales rep that i was dealing with was very easy to get ahold of and usually returned my phone call the very same day of leaving a message for him if he wasn't in the office at that time.

On install day their installers showed up at 9AM and started setting up floor protection as required. They worked very efficiently and were able to get the old water heater removed and the new one plumbed in very neatly with all the proper water and gas testing by early afternoon. Before they left they showed me the operation of the unit and showed me how to do the basic maintenance (like cleaning the intake air filter) and talked about how often I should get it back flushed. They were also able to return the rental water heater I had without any issues on my end.

Overall I am very happy with the entire service they provided and would recommend them to anyone I knew or would use them for any future projects.

I have been using northwest since 2012 and I highly recommend them to anyone looking for gas furnace and water heater service as well as air conditioning service. Over the years and through two different houses of course as a homeowner we run into miscellaneous problems with old equipment!!!. Northwest gas is always extremely prompt with their reply and can usually get a service technician out to our house the same day!!! . As a business owner myself I appreciate the fact that they always are honest and straightforward with their quotes they never overcharge you for anything and everything's in writing. I will continue using them for all of my heating and gas services. Thanks for the great work and the honest quotes.

They arrived on time and they were very quick and provided us with excellent same day service.

Great customer service, getting advice from Lou and Anthony leaves me with peace of mind for my family.

Excellent From beginning to end clean and professional would not hesitate to refer to friend will call again for any services.

Exceeded expectations. Done promptly and efficiently. Great staff and service. I would definitely recommend this company to any of my family and friends.

The representative(Anthony) was fantastic! Showed up on time, very helpful and professional. He took it upon himself to go the extra mile, making recommendations and taking the time to demonstrate how to use the new equipment.

I would strongly recommend them.

The boys over at Northwest Gas installed our air conditioner last year. They did a fantastic job. Not only is their work clean and quick, they also took the time to explain a few facts about the new unit. Couldn't be happier with our experience and I definitely recommend them to anybody needed help with heating and air!