Altwood Garage Doors Ltd

Windows & Doors Installation & Service
Toronto ON M3J 2S6
Write a Review
Write a Review

Recommended Professionals

98%(353 reviews)
90%(5 reviews)
100%(148 reviews)
98%(353 reviews)
90%(5 reviews)
100%(148 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

64%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Altwood Garage Doors Ltd

Average customer rating:
8.1 10 (8 reviews)

Sort by

Paul
Paul
3 reviews Toronto, ON
10/10

Garage door

We had our garage paved resulting in our garage door being 7 inches too large .Our door was redwood door which we really wanted to keep. Altwood came and measured our door took the top and bottom panels off and cut them down. They came back same day and reassembled the door . They replaced some rollers and hinges .The workers who came to do the work were very pleasant. You could not tell where the panels were cut . The door looked good as new very pleased with the job.

Approximate cost of services:
$550.00
Was this review helpful?
Paul&Nancy
Paul&Nancy
0 reviews North York, ON
10/10

Garage door

We got floor paved making garage door 7 inches to large. It was a beautiful redwood door which we did not want to replace . Altwood came in and measured door took the top and bottom panels re cut them also replace some wheels and hinges on the door . You can not tell where they cut the door . They did the work in a day . The workers were very pleasant and we are very pleased with the outcome.

Approximate cost of services:
$550.00
Was this review helpful?
Victoria Diner from Oakville
Victoria Diner from Oakville
6 reviews Toronto, ON
4/10

Very poor installation

Lifter was installed without checking that the door spring was tensioned. Result is that door comes down with a lot of force that the spring is supposed to absorb. The installers should definitely checked that this was working properly. I had to phone Liftmaster to get this information; they were very helpful. I would guess that Altwood hire contarctors to do the installations, but since they are not the manufacturer of the door, this is a MAJOR part of what they do and they should have much more competent installers.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
Was this review helpful?
Vito in Toronto
Vito in Toronto
1 review Vaughan, ON
1/10

Carage garage door

Installed garage door 7 years ago. Now there are certain parts that are starting to discolour and turning green. The decorative hinges are rusting. They wanted to charge me $100 to come and fix the bottom panel. I don't think so. This was supposed to be a maintenance free door. I didn't expect to have problems only after 7 years. I should gone with companies my other neighbours went with. No problems there. Poor customer service

Approximate cost of services:
$1,800.00
1 of 1 people found this review helpful.
Was this review helpful?
Joe in North york
Joe in North york
5 reviews North York, ON
10/10

Garage Doors

John Mondino provided excellent advice re: new garage door and very honest. Sandra was very accommodating in scheduling install. Best pricing based upon three quotes. Exemplary installation work by Alex.

Approximate cost of services:
$2,000.00
Was this review helpful?
rossana woodbridge
rossana woodbridge
17 reviews Woodbridge, ON
10/10

New garage doors

We had new garage doors installed and they were great! The installation went flawlessly and the workers were efficient, polite and hard working! I would definitely recommend them. We had steel doors with a non-rust coating. The price was great too!

Approximate cost of services:
$2,500.00
Was this review helpful?
Dianne in Oakville
Dianne in Oakville
10 reviews ,
10/10

Fixed garage door

We discovered that our single car garage door was broken last Thursday. It turned out that the single centre spring had broken away from the wooden joist holding it in place and the two cables had come off their track. I spent alot of time on the phone Friday trying to find someone to fix it. I was given Altwood Garage Doors number by another homestars company. They said Altwood had more trucks on the road and might be able to come faster. I booked an appointment for the following Wednesday (today) but I left a message with them on Saturday since it turned out my hasband was home on Monday. I received a call Monday morning saying they could come that day between 9:00-3:00. I called just before 5:00 and was told someone would be there around 6:00 or so. We were thrilled when John showed up at 7:00 since we just wanted the door fixed. He replaced the 2 x 4 spring pad, serviced and lubed the track system, re-attached the cables since they were okay. The door has never ever worked as well as it does now. It takes much less force to open it. We think Altwood did a great job and I would definitely hire them again or refer them to friends or neighbours. We appreciate them coming early to fix the problem.

Approximate cost of services:
$105.00
Was this review helpful?
Laura in Woodbridge
Laura in Woodbridge
1 review ,

First Review

10/10

motorized garage door

Our motorized garage door was purchased from Altwood Garage Doors and installed by them during summer of 2006. They completed the installation promptly and left the premises spotless. Our neighbours even commented on how impressed they were with the finished installation.

We recently made a service call to them (winter 2008) for a loosened track and roller due to change in extreme temperatures. Altwood showed up almost immediately and reinforced the track system - without additional cost - and may I also add, we did not even have to be home. Now that is truly responsive service. I would recommend Altwood Garage Doors to anyone seeking a quality and professional garage door company.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Altwood Garage Doors Ltd

Altwood Garage Doors Ltd was founded in 1983 and has been offering quality garage door products at great value since. Today, still family run, we are proud to be one of the leading manufacturers in the province. The success of this business is the result of Mario Urbano's traditional Italian ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Windows & Doors Installation & Service pros in Downsview?