Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

SacWal Flooring Centres

Floor Retailers
Sarnia ON N7T 7L4
Write a Review
Write a Review

Recommended Professionals

94%(22 reviews)
98%(47 reviews)
94%(22 reviews)
98%(47 reviews)
HomeStars
Floor Retailers
SacWal Flooring Centres
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for SacWal Flooring Centres

Average customer rating:
1 10 (1 reviews)

Sort by

Kristina from Sarnia
Kristina from Sarnia
3 reviews Sarnia, ON

First Review

1/10

Floor installation

We had ceramic flooring installed by Sacwal three years ago and experienced problems from the get go. The tiles bowed, and the sub contractor returned to remove the worst ones and reinstall with new tiles. This seemed to make the problem worse because after a few months, the grout started to chip away. When we called or stopped in, we were treated as though we were nuisance customers. I emailed the owner and he was extremely rude, saying that it's not technically Sacwal that installs the flooring but a subcontractor. I paid Sacwal to facilitate the work, and it was done poorly, so in my opinion Sacwal is accountable. The owner said he would send the subcontractor back, but by that point I had no faith in this company to allow them back in my home. We have had two companies come in since then to assess the floor and the grout that has come out of it, and both have said it's a poor job and the tiles are shifting. Lesson learned.....hire a company that employs its own installers.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Floor Retailers pros in Sarnia?