Rick (owner) was servicing my neighbours sprinklers when I asked him to come over for a peek at mine. my system is over 20 years old and the 9th zone has not worked for over 6 years. I am a handy kinda guy but was getting frustrated as I have even installed a few systems myself for friends. The company that installed mine spent over 1 hour and $100 and still could not find a solution! Rick had that zone working in under 5 minutes and then said i will run a new common wire to ensure it will continue to work with any hiccups. 40 minutes later I asked Rick what I owe him and he said "its ok it was my lunch hour" I saw Rick was a Nascar fan, so I tossed him a NAPA Nascar hat and $40 which I could tell he was uncomfortable taking.
This guy did one heck of a job and I would/have recommend(ed) Rick Netherton lawn sprinklers for your lawn sprinklers!!!
Rick was polite to my wife and daughter and did not put down the previous company I used. A true gentleman!