Water damage from broken water heater
Belfor was recommended by a friend and needed quick assistance because I had mold growing in my basement so I engaged them. What should have taken 2-3 weeks took over 3 months. Workers were slow and incompetent spending no more than an hour or so a day and then leaving. The Project manager was the worst. Could never reach him. When the job was finally done, their were many unfinished areas and the work was generally sloppy. Tried to get the Project Manager to do a walk through to show what needed to be completed and corrected. Left messages but he never called back. Three months later the company called me looking for the final payment from the insurance company. Told me the PM was fired. I asked for a walk through to show what still needed to be done. To date, no one has ever come to my house to check the work. The original work was completed in July of 2014. It's now September 2015 I'm still holding the final payment of $2300 per my insurance company's instructions until I'm satisfied with the work. DO NOT ENGAGE THEM UNDER ANY CIRCUMSTANCES
- Approximate cost of services:
- $6,800.00
- Company Response
Hi Randy, we appreciate you reaching out and apologize for any inconveniences you are experiencing with our company. We would like to address your concerns as quickly as possible and encourage you to send a detailed email to hello[at]us[dot]belfor[dot]com with the insured’s name and site address along with any additional information.
Thank you,
BELFOR Corporate Communications