This summer for the first time in the dozen+ years weve lived in our current home, we started seeing big black ants in a few rooms. Not a lot, but big, fast moving guys and, while we are animal lovers, not welcome in our home! I called Positec and spoke with Warren, who immediately identified them as carpenter ants. With our strong desire to see them gone as soon as possible, Warren and his team quickly found a time slot within the next couple of days that worked for all of our schedules, and provided detailed instructions on what we would need to do to ready the home for treatment. The team was professional and very speedy on the job. I was worried about potential ant presence in the attic, and they gamely accessed the attic through a very tiny opening in an upstairs closet - and voila - all levels of the home were evenly addressed. They also provided guidance on how to ensure our pets wouldnt be impacted by the process (their product is non-toxic to both humans and pets once dry, but I needed to make sure their toys werent out where the treatment would be applied). Highly recommend Warren and team at Positec, and should we encounter other kinds of pest issues either inside or outside the home, they will be the first place we turn to.