A D W Mainland Heat Inc

Heating & Air Conditioning
Langley City BC V3A 5E6
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81%

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Reviews by rating (past 12 months)

Reviews for A D W Mainland Heat Inc

Average customer rating:
9.4 10 (33 reviews)

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Dan in Toronto
Dan in Toronto
1 review Maple Ridge, BC
10/10

Excellent Service

From the first conversation with Dave we were impressed with Mainland, Langley, BC From Chris who gave us an estimate and installed our new furnace to Cory and Michael who provided us with a full house Duct cleaning. Great work and great people.
I will not hesitate to recommend A D W Mainland Heating in Langley to all my friends and neighbors and they will be our first choice.
Many thanks for warming our home in December.

Approximate cost of services:
$5,000.00
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Company Response

Hi Dan, Merry Christmas!.... and thanks for the fabulous review and your kind words! :)

We are thrilled that you loved your experience and decided to share it with everyone; our staff will definitely be happy to read what you wrote.

Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing - Thank you for giving us this proverbial pat on the back, you made our day

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

all the best! ... and have a Merry Christmas and happy new year! :)

K Murphy in Langley City
K Murphy in Langley City
0 reviews Langley City, BC
10/10

Annual maintenance

Customer service comes first with Davyd at Mainland Heating! So nice to get an owner on the phone without going through some automated phone system. Our annual maintenance call was set up at a time that worked for us. Christopher showed up on time and ready to perform his tasks. He was considerate, tidy, and took off his shoes inside our home. He did an excellent and professional job on our furnace, hot water tank and gas fireplaces. Would highly recommend Mainland.

Approximate cost of services:
$250.00
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Company Response

Hi Mr Murphy,

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Christopher is truly a gem to have on our team! Christopher will be pleased to learn of your high praise he works very diligently and it will provide him with great encouragement to keep doing what he is doing.

We count ourselves lucky for customers like you Mr. Murphy. We look forward to working with you again in the future!

thanks again & all the best!

Chris in Langley City
Chris in Langley City
0 reviews Langley City, BC
10/10

Gas Furnace Service

Technician was very thorough, knowledgeable, and friendly. He was here at the time he was scheduled which was very nice as many companies leave you waiting. He even checked out our hot water tank for us. We have used this company before and have always had the best service. I would definitely recommend this company.

Approximate cost of services:
$229.00
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Company Response

Thanks for the review and for your kind words. We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thank you for giving us this proverbial pat on the back, you made our day! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

All the best!

Private User
Private User
Private User reviews Langley City, BC
10/10

servicing of my high efficiency furnace and fireplace.

A D W Mainland Heat Inc. installed my high efficiency furnace in 2012 and has been servicing it every year since. They are professional but friendly and I am very satisfied with their work. I am widowed and dependent on good service and I would recommend their company to my friends and family.

Approximate cost of services:
$230.00
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Company Response

hi there; ... thank you for the review.

Being a small company, most of our customers are referred to us by existing customers like you. Its customers like you that make our job wonderful. We are incredibly grateful that you took the time out to leave us this note. We look forward to serving you again! :)

all the best!

sue in Langley City
sue in Langley City
1 review Langley City, BC
10/10

New Furnace 10 years ago. Continuing maintence over 18 plus years

After servicing my old furnace they recommended a new more efficient
Furnace when they came on Sale. Very happy with the new Furnace.
Feel much safer and warmer. Over the years they have continued
maintaining my Furnace, water tank and Fireplace. Just had it done today. Their Technician, Chris, was very polite and knowledgeable.
Would recommend to others.

Approximate cost of services:
$230.00
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Company Response

Hi Sue ...
Thanks for the awesome review and for your kind words. We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you --- for the last 18 years :). We count ourselves lucky for customers like you. We look forward to working with you again in the future!

all the best!

Terrie in Surrey
Terrie in Surrey
1 review Surrey, BC
10/10

Furnace, Ducts, Hot Water Tank, Fireplace

I find Mainland takes care of us they call when I am due for a service I don't have to worry the last time the Techs are super nice and clean We have had Mainland for 14 years and look forward to many more with them we have no issues or concerns our appliances have not given us any issues Thank you mainland

Approximate cost of services:
$221.00
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Company Response

Hi Terrie, you guys are awesome! thanks for the review!

We really appreciate you being a loyal customer and helping to share the word about us. Its been a pleasure working with you and the gang :) for so long.

We’re here for you anytime and look forward to working with you again in the future!

Thank you, once again, for your kind words.

All the best!

Private User
Private User
Private User reviews Langley City, BC
10/10

furnace and water heater

I have dealt with Mainland heating and air conditioning for over 19 years and have stayed with this company all this time as they have helped out in cases of emergencies which often seems to happen in bad weather cold etc! That was at old location and just 4 years ago in new location had to get a new water tank as previous owners managed to make water tank last for 22 years! New tank was put in very efficiently and furnace service carried out at same time. Excellent company!

Approximate cost of services:
$200.00
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Company Response

thank you for the wonderful review!

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

all the best!

Cindy in Toronto
Cindy in Toronto
0 reviews Langley City, BC
10/10

Furnace Maintenance

I originally recieved 3 quotes from other companies and after talking to Dave, I chose to go with ADW Mainland. Chris did the maintenance work on my furnace and was punctual, polite and very thorough. Would definitely use this company again

Approximate cost of services:
$200.00
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Company Response

Hi Cindy, Thank You for giving us a shot, and even more for leaving us this review. We really appreciate you taking the time out to share your experience with us.

Christopher will be pleased to learn of your high praise. It will provide him with great encouragement to keep doing what he is doing.

Thanks again for the review and the kind words! :)

We look forward to working with you again in the future!

all the best!

David in Surrey
David in Surrey
0 reviews Surrey, BC
10/10

Furnace replacement

Company came recommended by my neighbour,
Excellent unit very quiet, profession installation.
Would highly recommend them ,fortis had a $700 rebate, David filled all the forms out for me and mailed them to me ,all i had to do literally was sigh the application, received my rebate in about 3 weeks.
Well done,

Approximate cost of services:
$5,113.00
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Company Response

Hi David ....

Thanks for the review! :)

We really appreciate you taking the time out to share your experience.
Being a small company, most of our customers are referred to us by existing customers like you.

thanks again for the review and the kind words

We look forward to serving you again.

all the best!

roscobud
roscobud
2 reviews White Rock, BC
10/10

FURNACE/DUCT CLEANING

I would like to thank Michael and Cory for a job well done.
They were both very efficient and courteous in their duties and were
thoughtful of our pets as well. I would highly recommend them to my friends in the future.
Also thanks to Dave for keeping me on top of maintenance of my furnace. & hot water tank. Enjoy talking with you and knowing that you care. Thanks again to all.

Fran Brodie

Approximate cost of services:
$550.00
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Company Response

Dear Fran, thanks for leaving us such a wonderful review.

We are thrilled that you loved your furnace and duct cleaning experience; our staff,Michael and Cory, will definitely be happy to read what you wrote.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

... and its always a pleasure talking with you Fran. So thanks for your kind words and we look forward to seeing you again. :)

all the best

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A D W Mainland Heat Inc

OUR VISION & MISSION is to be the preferred home heating & cooling installers, by exceeding our customers expectations. We serve : Markets for single family home owners and site built structures. We provide : Heating, cooling, ventilating and gas fired equipment, replacement parts, related products and services. We differentiate ...
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