We had a new patio door installed. Door looks great and was installed extremely well. Installers were professional and knowledge. I am however disappointed with the lack of attention to small details. The exterior piece had a small dent and unfortunately to replace the piece, we would need to re-do the entire door. Would have been really nice for them to select a piece that was dent free. Also the patio door was scratched. There are small scratches on the frame of the door (not super noticeable but I can definitely see them). And the door was left with hand prints I can't seem to get off. Door framed was dirty. Not left the way I would expect when I've paid so much. I do however love the door itself. Looks great and was installed really well just wish these smaller details weren't missed. Slightly disappointed.
- Approximate cost of services:
- $2,000.00
- Company Response
Good evening
Please reach out to o our service department
We will gladly review the deficiencies
Thank youGood day
Simply following up with you in regards to the service required on the patio door.
Would you kindly be in touch with our service department at 613 443-2694
Thank you