Action Furnace Inc

I bought two new high efficiency furnaces and two new hot water tanks. The sales and installation was very good. However, the upstairs furnace would not keep up with the air conditioner in the summer. I had service come out several times and they were very professional and nice. However the problem was never solved. They told me I need a stronger air conditioner which was odd because the AC worked fine with the old furnace. Now it is winter and the furnace will not keep up with the heat. I have adjusted the heat 0.5 degrees and the furnace has been running for 45 minutes with no temperature change. the nest thermostat says the temperature will be reached in > 2 hours. I'm not sure if they installed a lemon or if the furnace is too small but it runs almost constantly trying to keep up. I have called and left messages but have not received any calls back. I am not happy with the follow up service.