I contacted Action Furnace bec I saw a neighbor using them but I regretted it. A different company showed up (not action furnace but a white van with a different name ) Right after opening the door, the voice pitch of the tech is different. He is a salesman. I knew bec Im in sales. I did not say anything and let him do his job. He finish cleaning in around 30-45 minutes - very un usual. He did a very poor job and consume most of his time selling me stuffs. He tried to sell everything he could - from membership to a new furnace. My furnace is just 8 yrs old and being maintained regularly. He said my furnace is defective - I called a Home Inspector right away and told me nothing is wrong in my furnace. I contacted ATCO too and said there was nothing wrong. My advise to ACTION Furnace - customers are not stupid.. They are just trying to be accommodating and professional and not to be rude. . If they call to have their furnace tuned-up and cleaned, PLEASE PLEASE send a GOOD TECHNICIAN not a good SALESMAN. I hate this experience and will never never use Action Furnace again and I will share this bad experience to my relative and friends.
- Approximate cost of services:
- $480.00
- Company Response
Hi there. There are a few things that we have our furnace and duct cleaning technicians go through with our clients. One of which would be our Club Membership program that we feel is a great benefit to our clients and thousands of our clients agree with us because they are members. We apologize if this offended you. The vehicle and technician that we did send out to your home is our affiliated company. Andrew who drives operates that vehicle usually takes his time and does a good job. Not having your history or name we are not able to check our records to see how long he was at your appointment and what was done.
Action Furnace Inc
Fixed Right or it's Free
https://actionfurnace.ca/
Calgary 403-288-4004
Edmonton 780-970-2777