Entranceway ceiling drywall repair
- Approximate cost of services:
- $500.00
- Company Response
Hi Don, Glad to hear about your experience with our team.
Troy
Entranceway ceiling drywall repair
Hi Don, Glad to hear about your experience with our team.
Troy
Door, window, lock and plumbing repairs
Thanks Eric! It was great working with you. I am glad I was able to help out.
Thanks David! We look forward to working with you again soon.
Hi Zainab
We can't seem to find you, your work order, nor any work order with that combination of work, especially since we don't work on roofs. Is it possible that you hired another company with the word 'Handyman' in it? There are many poor quality, poor service workmen out there trying to compete with us. If it was in fact Handyman Connection, I'd like the opportunity to win you back, and if it wasn't us, I'd like the opportunity to win you over to our professional, high standards work and "by the job" pricing. If you call in, ask for me, Jeff.
Thank you for the thumbs up Michael!
Add deck stairs, install toilet, various minor repairs
Hi Julie,
I know this response is very, very late, but I'd like to apologize for the frustration you met with our Craftsmen. Without making excuses I'd like to say that obviously we botched our chance with you to show you how some of our "heavy hitters" could do bigger renovations for you. Our Craftsmen have been reminded of the standards they need to meet or exceed and I can only hope that you'll give us the opportunity now that Handyman Connection is under new management. Please feel free to ask for me, Jeff, if you call in.
Hi mel6014,
This was one of the first "unhappy customer" jobs I worked on after purchasing this business. It was well out of the warranty period on our contract together, but I sent out the craftsman to correct all the issues you had with the work - some of which was damage from your basement tenants, some of which was our fault. You seemed quite satisfied with the follow up work.
I'm responding to this review to show that we strive to make good on our word that we stand behind our work. I have also instituted stricter controls on our Craftsmen's timing. Thanks!
We hired this company to install hood fan
Hi Helen,
I'm sorry that not everything was as clear as it could have been prior to starting the work. We always seek your approval if there's an unforeseen circumstance that arises, but they are the exception, not the rule. I understand that this response is 3.5 years late, but Handyman Connection is under new management and I'd appreciate a chance to win your business back. If you are gracious enough to grant me the opportunity, when you call, ask for me, Jeff.
Various small tasks around house
Hi Jeff,
I'm surprised by your comment as we never accept payment before any work is completed. Perhaps it was another company with the word "Handyman" in their name. In fact it is even printed on our Estimates and Invoices that we only collect upon completion of the work. As for your other concerns re:timing, that is the number one reason we don't accept payment before starting work, we want to remain your top priority. I recognize that this response is 3.5 years late, but Handyman Connection is under new management and I'd like a chance to win your business back. Feel free to call and ask for me, Jeff.
Electrical, hot tub base, patio stairs, miscellaneous
Thank you for taking the time to post a review about our service. I am glad everything went well and you were pleased with the end result and our service overall.
When it comes to your home improvement projects our craftsmen have the expertise to get the job done and done right. Each one of our craftsmen has over ten years of experience and have all gone through a thorough background check. Handyman Connection of Ottawa's team of professionals is passionate about taking your home improvement dreams and making them a reality.