Quartz countertops from Good Deal Stone & Cabinets bought Dec 2010, they were installed three weeks later but were cut too small. We ordered 25.5" and they came 24.75" in width. The installers built up the countertops with plywood so they would be level and raised the height of the counters about a inch. There are gaps in the front of the cupboards and between counter and stove and they are about an inch higher than the stove. People from Good Deals have come out twice to look at the countertops but have not resolved the problem or refunded the money. We also had to wait for over a month because the owner Nancy was in China for Chinese New Year and no one else had the authorization to do anything. Nancy said she would change them now they say that she never said that and Nancy will not return the any phone calls. It has been over two months with out a sink or dishwasher and washing dishes and preparing meals in bathroom sink, not an easy task for an elderly woman. This has been going on now for almost three months. We are still trying to get some response from Good Deal Stones & Cabinets but I don't think they care as they have thier money.
- Approximate cost of services:
- $2,600.00