I would give them ZERO rating if available.
Installer broke one window and is not covered by company.
Please stay away from this company.
Bad quality
warranty is not valid
extremely poor customer service
Waiting for repairs for a year without any results
During the installation broke one of the window and they are not covering the replacement.
Mistake we made was, we paid them full and trusted that they will replace the broken window, as installer said that he already took measurements and we will replace this within week and its been 3 months. Hard to get hold of them.
Today they just refused to replace that they don't have any proof that this was broken by their installer.
STAY AWAY, STAY AWAY
- Approximate cost of services:
- $17,000.00
- Company Response
Dear Jaspreet Singh,
No matter how many times you will lie, it will not make it true.
You continue with posting false information. PLease note, your warranty on other products is now null and void.
We did not replace or change the window you have a crack on and you are just looking to get free staff.
It is unfortunate but totally your choice.
You have a cracked glass (that Loyal Seal Windows and Doors did not replace nor touched). You have been trying to blame the company for some damage that we have nothing to do with.This was the reply on Google and will remain the same no matter where you post lies. No matter how many times you will lie, it will not make it true.
Please note, read terms of agreement #19 - if you post false reviews on the company, it will cancel your warranty on the products that were installed in your house. Kindly rethink on venting on social media.