I had all of our 20 year old windows replaced by Orleans Glass & was very impressed with how thorough & efficient they were. They'd initially estimated that it would be a two day job, but despite it being only 2 men, they were able to complete the job in one very busy day. There were a few adjustments that needed to be made following the installation, & CSR was equally as helpful & polite in sorting this out as they'd been when scheduling the installation. I hope I won't have to replace my windows anytime soon, but will certainly keep Orleans Glass in mind for the future - would definitely recommend!