I used this company 2 times. The first time the staff who came and cleaned were great. The second time they were very late, I had ordered carpet cleaning and their machine did not work. After being late and having the office staff seemingly very confused I was frustrated as I wanted the carpets cleaned. They seem to have trouble scheduling things in an accurate time both times they were frustrating. I have gone with another company. Extremely frustrating to schedule and get what you want, when you want it.
- Approximate cost of services:
- $356.00
- Company Response
We at Dust Queen endeavor to provide superior quality service and cleans. We would like to correct this with you as a valued customer and look forward to discussing further with you. Unfortunately with scheduling, we are unable to always predict an exact time frame, therefore we base it on a window of time. We stand behind our 100% customer satisfaction guarantee and look forward to a resolution.
Linnea Baldwin
Director of Business Development
Dust Queen Maid Service