- Approximate cost of services:
- $500.00
- Company Response
Thank you so much for your kind words and for the referral! It is gratifying to hear that our trimming turned out "beautifully" - that is down to the skill of our amazing crews!
Sincerely,
Nikki
Thank you so much for your kind words and for the referral! It is gratifying to hear that our trimming turned out "beautifully" - that is down to the skill of our amazing crews!
Sincerely,
Nikki
Hi Paul,
Thank you for trusting us to take care of your tree work again! Every one of the Glenwood team works hard each day to provide the level of service you experienced.
Sincerely,
Nikki
You're welcome, Jason! The experience you've detailed is what we aim to achieve every time - exemplary customer service from the first call to the final clean up.
Sincerely,
Nikki
Hi Shawn,
Thank you so much for thinking of us again for your work & for the referral to your neighbour. We are glad to have exceeded your expectations with providing prompt service, quality work and a thorough clean up.
Sincerely,
Nikki
Thank you so much for your review. We think our crews are amazing too and we are so proud of them. They work hard every day in all kinds of weather to take good care of our customers. Thank you for recognizing that!
Sincerely,
Nikki
Thank you very much for your endorsement of our service. We’re happy that you were pleased with our responsiveness and professionalism. We’re dedicated to delivering that to our customers every day.
Sincerely,
Nikki
Hi David,
Thank you for coming back to Glenwood again & again and sharing your latest experience with us on HomeStars. We are pleased to know that we succeeded in making this process easy for you and that you're happy with the end result.
Sincerely,
Nikki
Hi Roger,
Thank you very much for your recommendation. We appreciate your repeat business and look forward to serving you in the future!
Sincerely,
Nikki
Hi Irina,
Our certified arborist provided a comprehensive written estimate for trimming a maple tree that did not include removal of the large stem you refer to. We did all of the work that was quoted. We also accommodated your request for priority scheduling. Our crew was at your property 4 days after the estimate date when we typically have a 3 week wait in July.
Steve Lukac, Glenwood’s owner, spoke with you on July 20 to discuss your concerns. At the end of the call you seemed satisfied with his explanation because you agreed to pay.
Our concern over the unpaid bill almost 2 weeks later stemmed from the fact that you reside in the U.S. and that your property, where we worked, has been listed for sale. In over 20 years of business, Glenwood has registered a lien just once. We advised you of the possibility of a lien to encourage you to settle your bill.
We stand behind our work. We did all of the tasks detailed in your estimate at a fair price.
We received your payment August 3 and we thank you for that.
Sincerely,
Nikki
Tree and stump removal, large cedar hedge and stumps removal
Hi Vic,
Thank you for your review. We are pleased to have you as a first time customer and look forward to working for you in the future!
Sincerely,
Nikki