Lots of miscommunications between customer and the office. I think they would be great if someone would step it up in the office. It is very frustrating as a consumer; however, the technician who came to do work worked quickly and efficiently.
- Approximate cost of services:
- $6,000.00
- Company Response
Hi Sharon,
Thank you so much for taking the time to give some feedback on your experience. I am sorry to hear that we let you down with our admin support. We really do strive to provide excellent customer service, and we make a point of learning and doing better when we know we missed our mark. It would be much appreciated if you would contact me, and give me some details of your experience. You can reach me at our main line; ask for Kristin. You can also e-mail info@telsco.com if preferred. We truly value your business and look forward to serving your even better in the future.