M C Decor Ltd

We are really disapointed about the services. The staff is really friendly and helpfull when was it the time to purchase tiles. But, when the project was done and we came back at the store with the unused tiles, they refused to give us a refund. They gave us only one option : an "instore credits" valid for only 1 year. Really? It's totaly ridiculous!

Excellent service. Lots of options. Did both of my bathrooms including soaker tub and shower stall 5 years ago. Still perfect. Would highly recommend them. Will use again for kitchen and backsplash.

Great experience with M. C. Décor Ltd. Very helpful, knowledgeable and pleasant staff to deal with. I would recommend them to anyone. I would also like to direct this comment to “Sheila from Kingston”. I was there the day you spoke to the sales staff. You were the one that was rude and did not like how the sales person answered your questions, no matter how polite they were (and they were polite to you). You see there is always three sides to a story, my side, your side and the truth!
Thanks again for all your help M. C. Decor! We really love our new home.

Nice tile, good prices, sales staff rude and disrespectful. One male staff was looking for a fight with me. Flew down a set of stairs to confront me. I was told I could return unused tiles before purchase, had only a few to return, however they would not. I was made to feel very uncomfortable in the store with this confrontation. Will never shop or recommend this store to anyone.

We needed to replace our main floor linoleum with tile and first looked at the big box stores. They all seemed to have very similar products but none were quite right. When we went to Ceramic Tiles by M C Decor, we found the perfect ones! They staff were very helpful and knowledgeable as I asked many questions. They were able to help us choose a good quality tile that fit our needs best and would match our house. We were treated very well and never felt rushed.
We did not have them install the tile so I cannot comment on that.

Terrible service, terrible attitude. Rude, rude, rude... Do not deal with them. Had MUCH better experiences at Grant Tile, Kingston Carpetworld and even the big box stores. If quality of service is an indicator of success, they should be out of business.