Aurora Windows & Doors

Windows & Doors Installation & Service
Oshawa ON L1H 1C5
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Reviews for Aurora Windows & Doors

Average customer rating:
9.7 10 (241 reviews)

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cheryl.hiltz
cheryl.hiltz
0 reviews Ajax, ON
10/10

Full house windows and Bay window

Full house with all new windows installed and Bay window They cleaned up after each window was removed and installed they put down drop cloth through out the house. Very pleasant to deal with. By the end of the day we all felt like family I was sorry too see them leave. My friends will know about this company for sure.
Thanks again Aurora Windows

Approximate cost of services:
$900,000.00
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Company Response

We appreciate you taking the time to review our work. Our installation team works hard to ensure the best customer experience and we are happy that you had a great one. Thank you for sharing your experience with your friends and we thank you for your business.

Debra
Debra
2 reviews Whitby, ON
10/10

Installation of vista Capri 3.0 Patio Doors

We have previously used Aurora Windows and Doors over 13 years ago to replace and install windows and were completely satisfied with the product and the installation process.
From first point of contact with Zeila to arrange a store visit, and then a visit by sales rep Alon to the actual installation, the process was seamless. All involved were Professional and efficient. Would not hesitate to recommend.

Approximate cost of services:
$2,800.00
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Company Response

Hi Debra, thank you for taking the time to review our service and products. We appreciate loyal customers like yourself. A big thank you from our entire staff.

Iain from Toronto
Iain from Toronto
3 reviews Ajax, ON
10/10

Outstanding from start to finish

Front door was old and tired, within a day they were out, had an incredible catalog, went over options, and I now have a beautiful front door and screen door. Should have called them long ago. Very satisfied.

Approximate cost of services:
$5,000.00
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Company Response

Iain, thank you for taking the time to review our work. It means a lot to us. It has been a pleasure working with you. Many thanks from our entire staff!

Private User
Private User
Private User reviews Bowmanville, ON
10/10

Service

I called Alon yesterday for a service call on windows that were installed in 2017. When I had the window cleaners in they broke the the tilting mechanism.
Alon was very quick to respond and came today to fix the issue today.
I have had great pleasure in dealing with Alon and Aurora Windows

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write this review. We are committed to customer satisfaction and we are happy Alon could assist you with the repair. Special thanks from Alon!

Jenia
Jenia
0 reviews Oshawa, ON
10/10

Entry Door

I couldn’t be happier with our new Front Door!
It looks impressive!
I was so pleased with the service and quality of AURORA Windows &Doors.
Alon was very professional and pleasure to work with. He assisted me with a great selection of door glass designs and a big number of paint samples.
The installation team was friendly and very professional, everything went seamlessly.
It took a while for the door to be made and arrive, but I am 100% satisfied with the outcome.
I highly recommend this company and definitely will be referring to anyone who asked.

Approximate cost of services:
$2,800.00
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Company Response

Hi Jenia, thank you for taking the time to review our work and sharing your experience. We are happy to know that you are completely satisfied with our products and services. Special thanks from Alon and our installation team!

STEPHANIE
STEPHANIE
2 reviews Oshawa, ON
10/10

Basement Window Replacement Quote

We contacted Aurora Windows to obtain a quote to replace our 2 basement windows that weren't closely correctly. Other companies had quoted me up to $1,500 ea for an 8" x 28" window & frame replacement. Alon came to our rescue today and showed us how there was no issue with the windows at all - - the problem was us!! He was so helpful in showing us what we were doing wrong with the locks, how to take the windows in & out and how to close them securely. Although slightly embarrassing for us, it was also a huge relief !
Alon was very kind and friendly and informative. I will definitely call him directly for any future window needs. :). I was honestly really impressed.

Approximate cost of services:
$600.00
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Company Response

Thank you for taking the time to share this experience. We are happy that we could be of assistance. It would be our pleasure to assist you with any future window needs you may have. Thanks again!

Kyle
Kyle
2 reviews Oshawa, ON
10/10

Would Highly Recommend

Would highly recommend them from sales to installation they were great to work with. Alon understood exactly what we were looking for, and the installers went above and beyond to get the job done even though it was not easy in a 100 year old home. The house looks incredible, and we couldn't be happier with Aurora Windows and Doors. Will use them again in the future for any projects we may have.

Approximate cost of services:
$18,000.00
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Company Response

Kyle, thank you for taking the time to review our work. We really do appreciate it. We are glad to hear you are happy and we look forward to working with you in the Future. Warm greetings from our entire staff!

Jocelyn
Jocelyn
2 reviews Bowmanville, ON
10/10

Front Door

I’ve been meaning to write a review for a while - Aurora Windows & Doors did a fantastic job on my front door install back in October 2020.

The installer and his assistant were knowledgeable, and extremely tidy through their work.

Price was competitive, I highly recommend and would use them without hesitation in the future!

Approximate cost of services:
$2,995.00
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Company Response

Dear Jocelyn, our team thanks you for taking the time to leave us such a great review and we hope to do more business with you in the future.

Private User
Private User
Private User reviews Oshawa, ON
9/10

Back Patio Windows and Door + Kitchen Door

We had to replaced our old wood framed windows because they were not providing proper insulation. Rob came out and was very informative and patient with helping us pick out the style of windows and doors. It was a smooth process all the way through and we're very happy with results.

We're looking forward to working with them again in the near future.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for taking the time to review our work. We hope to be working with you in the future as well. Thanks for om all our team and special thanks from Rob.

DSol
DSol
0 reviews Vaughan, ON
10/10

Replaced all the windows and patio door

Very pleased with the service we received! We received excellent advice on the best styles that would suit our home, and Alon and his team provided a quotation with a competitive price in a very timely manner. We were given an installation date very soon after confirmation. The installation process was completed in one day, the job was done professionally, cleanly, and efficiently, and the windows are beautiful, modern and excellent quality. We used to have a problem with cold air entering through small cracks during the winter, and the problem is completely gone now. Highly recommended!

Approximate cost of services:
$6,700.00
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Company Response

Thank you for taking your time to review our work. We really appreciate it. Special thanks from Alon. Enjoy your windows!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aurora Windows & Doors

Aurora Windows and Doors Company in Oshawa and Montreal carry only high-quality name brand windows and doors. Whether you are renovating, redecorating, or building a new home or office, we can help you choose the right windows and doors for your needs. We are proud to say that we are one of the largest custom windows and doors retailers in Ontario and Quebec, providing services to numerous building contractors, businesses, and homeowners. We invite you to visit our showroom to learn more about how new windows and doors can change the look of your home or office. We supply and install custom windows, custom doors, sliding patio doors, garden doors, california shutters.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
We supply and install vinyl, energy-efficient windows, custom fiberglass and steel doors, sliding patio and garden doors.
SERVICES
Supply and install custom windows and doors
BRANDS
Novatech, Dorplex, Palma Doors, Queens Doors, VinylPro Window System, Vista Patio Doors, Verre SelecT, Trimlite, Vinylbilt
SPECIALITIES
Supply and Install Vinyl Windows, Fiberglass and Steel Doors, and Sliding Patio Doors
WEBSITE
https://www.aurorawindows.ca/
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
E-TRANSFER, DEBIT, VISA, MASTERCARD, CHEQUE, CASH
MEMBERSHIPS
BBB, ENERGY STAR
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime on Windows
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