Aurora Windows & Doors

Windows & Doors Installation & Service
Oshawa ON L1H 1C5
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Reviews for Aurora Windows & Doors

Average customer rating:
9.7 10 (241 reviews)

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Mr P.
Mr P.
2 reviews Pickering, ON
10/10

Windows

Excellent job, very please with the workmanship. Very professional as well as good communication to ensure all needs are fulfilled

Approximate cost of services:
$8,000.00
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Company Response

Thank you very much for such a great review of our company,
We greatly appreciate customers as yourself who takes time to leave a review of our company. We are happy to have done business with you and look forward to having more business with you.

Robert
Robert
1 review Oshawa, ON
10/10

Doors and windows and they are superb!

Can 3 weeks prior to do install and did measuring. We picked out styles etc week before. Intall was done all in one day and he came back next morning to do minor cleanup and adjustments. Done to perfection.

Approximate cost of services:
$10,000.00
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Company Response

Dear Robert,
Thank you for your great review.
We are very happy to get such a nice review of your recent purchase with us.
We are glad you had this great experience with our company. And we'll be glad to have any future business with you.

Adam
Adam
4 reviews Pickering, ON
10/10

5 windows replaced

Alon was excellent in his communication and always being punctual when it came to timing. Because he used to be an installer himself he was able to answer all my questions in detail to my satisfaction, making the best recommendations possible when it came to the type of windows to be installed.

The installers called each time to confirm that I was home before they came over. And it was the same installer to take the measurements for the window who came back to do everything.

They worked very quickly and efficiently while removing the old windows right through to installing the new ones and clean up was very thorough.

The installers showed me how to operate the windows properly and after showing me a wrongly installed handle from the manufacturer came back the very next morning to replace it with the proper part.

I appreciate the fact that it was always Alon that I spoke to and that he never referred me to anyone else, assuring me that he would answer any questions or concerns with the utmost accuracy.

I highly recommend both Alon and Aurora Windows and Doors to anyone that is looking for a small window replacement project to a full house with sliding doors and the whole nine yards.

Thank you very much again for all your help with my windows!

Looking forward to getting you guys back in here in a few years to do more windows when the time comes

Approximate cost of services:
$6,000.00
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Company Response

Adam, thank you very much
For such amazing and detailed review!
It was a great pleasure to deal with you from
A first second , that I met you to provide you
The estimate!
We , at Aurora windows and doors are more then happy
To assist you with any project, involved by replacing
Windows and doors!
We will continue to look after you regarding any additional
Service, you will need.
Thanks.

zfanfair
zfanfair
1 review Port Hope, ON
10/10

Changed my front door and the window of my side door.

The guys were great and the work is beautiful. I'm very happy with the work by Aurora. - ZVF

Approximate cost of services:
$2,500.00
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Company Response

We, at Aurora windows and doors , would like to thank you
For taking time and evaluating our service , that we provided you recently,
We are more then happy to provide you any service,
Involved by replacing windows and doors.
Please contact us anytime, you need our help.

Natalie
Natalie
1 review Vaughan, ON
10/10

Windows and doors installation

Great service - from both sales person and installation team. Replaced windows and doors with no incident and no mess. Installers were on time and very courteous. All mess and debris was cleaned up after each window install.
This is a company that focuses on quality and truly values your business - I highly recommend it.

Approximate cost of services:
$26,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Natalie, Thank you very much ,
For such a great review of our company,
From my side, I would like to tell you,
That it was a great pleasure for me to deal
With you and Your husband, Matthew!
Also it was a great pleasure to have a deal with
Matthew's brother, Adam, and his family!
We, at Aurora windows and doors ,
Will continue to take care of you ,regarding
The warranty and any other possible help,
If You will need so , regarding your project, that we
Had a pleasure to perform for you recently !
Aurora windows and doors .

Courtice C.
Courtice C.
1 review Courtice, ON
9/10

All major window replacement throughout house

Great job from both the sales and installation perspective. Clean up and post installation explanation was great

Approximate cost of services:
$7,000.00
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Company Response

Dear Customer, we appreciate your time, spent on
Reviewing our service, we are happy , that our service
Was complete to your satisfaction. Will be a pleasure for us to help you with the other projects in the future .
Please contact us , if you need our help.
Aurora windows .

Angela
Angela
2 reviews Bowmanville, ON
10/10

Windows and Doors

I can't even begin to express how thrilled I am with the people from Aurora after having all the windows and doors replaced in our home! Alon was truly amazing. He sat down with my husband and myself, went through different options and explained all the pro's and con's of our choices.

The crew was great, they worked quickly but made sure every little detail was perfect. And they never gave the impression that myself or either of my young (and very curious) children were an inconvenience when we did need to access a room they were working in (or when my son decided to check out what they were up to in his room!)

The work was great, the people were great, and I can not stress enough that if you need anything done go to Aurora!

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Angela, thank you very much for such amazing review
Of the service, that we recently provided you,
Involved on the replacing all the windows and doors in your house, also we had an opportunity to provide our service
To your family member in Havelock. It was a great pleasure
For us to help you with your projects, and we are very pleased , that the job was completed to your satisfaction.
Thank you very much for choosing our company
For the windows and doors replacement!
We will continue to look after you, regarding the warranty
Service and customer's care if will need so.
Aurora windows and doors.
Special thanks from Alon.

zakandkate
zakandkate
2 reviews Oshawa, ON
10/10

New Front Door Installation

Everyone from Aurora Windows and Doors were professional, pleasant and easy to deal with! The installation was quick but no detail was overlooked. The installers took the time to complete every finish detail to make our new door look amazing! We are very impressed with quality, workmanship and professionalism. We will be using them for any future work we may need.

Approximate cost of services:
$3,000.00
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Company Response

Dear Valued customer,
We at Aurora windows are very pleased with this great review that you posted about our company. We will be more than happy to provide you with further service.

Karl
Karl
2 reviews Oshawa, ON
4/10

window replacement

-did not arrive until 11am so they were still installing until nearly 10pm with only 2 people in the team
-replaced interior window proper trim moldign with flat wood pieces, not "molded" trim
- left caulking containers and metal cut pieces on the ground outside window

Approximate cost of services:
$4,200.00
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Company Response

Please accept our sincere apologies for the inconvenience you may have experienced in respect to the installation.
At Aurora Windows we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. I regret that we provided you with bad service and a poor customer experience—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
We will try to resolve this situation to your satisfaction.
We deeply value your relationship with Aurora Windows and are committed to providing you with the highest level of service simply because our customers deserve the very best.

sadler.rko28
sadler.rko28
1 review Bowmanville, ON
10/10

Doors and Windows

From the initial sale by Alon to the installation, everything was done very professionally. They were easy to work with when it came to determining our needs, and the installation of the products was superb. Even my contractor who was doing renos at my house at the same time as the Aurora installation commented on how good a job they did. I would purchase from then again in the future.

Approximate cost of services:
$6,000.00
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Company Response

Dear customer, we , at Aurora windows and doors
Are very happy to get such a nice review of your recent
Deal with us. We will continue to take care of you in the future. Always a pleasure to deal with you.
Thanks.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aurora Windows & Doors

Aurora Windows and Doors Company in Oshawa and Montreal carry only high-quality name brand windows and doors. Whether you are renovating, redecorating, or building a new home or office, we can help you choose the right windows and doors for your needs. We are proud to say that we are one of the largest custom windows and doors retailers in Ontario and Quebec, providing services to numerous building contractors, businesses, and homeowners. We invite you to visit our showroom to learn more about how new windows and doors can change the look of your home or office. We supply and install custom windows, custom doors, sliding patio doors, garden doors, california shutters.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
We supply and install vinyl, energy-efficient windows, custom fiberglass and steel doors, sliding patio and garden doors.
SERVICES
Supply and install custom windows and doors
BRANDS
Novatech, Dorplex, Palma Doors, Queens Doors, VinylPro Window System, Vista Patio Doors, Verre SelecT, Trimlite, Vinylbilt
SPECIALITIES
Supply and Install Vinyl Windows, Fiberglass and Steel Doors, and Sliding Patio Doors
WEBSITE
https://www.aurorawindows.ca/
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
E-TRANSFER, DEBIT, VISA, MASTERCARD, CHEQUE, CASH
MEMBERSHIPS
BBB, ENERGY STAR
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime on Windows
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.