Rona Home & Garden

Very poor Customer Service. I bought a plant from the Rona store at 9630 Macleod Trail South in Calgary and the plant didn't grow up although I maintained it well with temperature and water. When I brought it back to the store on May 24, 2016, one of the employees at the customer service refused to take it back explaining that the plant wasn't maintained properly. When I tried to speak to the store manager, she didn't even come out from her office. I don't think my family or my friends will ever buy something from this store.

We had several yard improvements to accomplish, mostly all the polish stuff. They were great for advice, best price. a few things we overbought it was wrong, took them back. Great helpful staff, guided us back on track a few times.

customer service in this store is great. if you cant find a product, they seem to know where it is and take you right to it on the shelf. they always have many staff on the floor too. just great !!

The staff at this location is so wonderful. They are always willing to go the extra mile to assist you. They really know the meaning of customer service. Great job.

Very good service, we got exactly what we were needing for the price we were willing to pay. The associate directed us to the appropriate location and stayed with us to give us advice on what we needed to do to install the flooring.

We wanted to change the lights in our kitchen from the builders awful ones, so we went to Rona. We found the ones we were looking for but we need 3 and they only had 2 in stock. The associate was kind enough to give us the floor model so we could complete our project. He even let us know about the promotion going on that day so we could save 15 % our purchase !

My wife and I went to look for more cabinets the same as the ones we installed a few years ago. thery were still available but had were a special order item. The employee we were dealing with didn;t seem to have time for us and just told us to come back in a couple days when someone else was going to be in. on our way out we noticed that they had a kitchen cabinet sale on with everything being stored at the front. we went to the order desk where astaff member let us know more about the promotion and called a manger to help with the questions she could not answer. wew were quite pleased with the service from that point and now have all the cabinets ready to be installed in out kitchen.

The staff were very knowledgeable and courteous. I enjoyed the layout of the store and how well it was lit. I likes=d that they gave air miles, and had a wide assortment of products

We needed new lights for our condo and went to Rona to buy them. We found it very hard as no one helped us or offered to help us. I didn't know which bulbs to buy and had to search out someone to help us. The lines were also very long.

Helpful staff. Carol was exceptional she seemed to be well informed about the product line and seemed to anticipate our needs.She even lined us up with Mike , the contractor, who did the install.