2nd House build and a mistake I won't make a third time....
Not at all happy second time round with these guy's. I'm over two years in the second home I built with this lot. First time I built with them we felt we received reasonably good service and workmanship.
All that good work was undone within the first three months of us moving in. We had a basement leak that was "moisture" according to the rep, this was only resolved two years later when we had water streaming into the basement along the exact same line they inspected 2 year previous. I've had water leaking into my upstairs bathrooms every spring because they failed to ensure the exhaust was set up right. Painting, might as well have not gotten them to do it. Drywall, crooked. Cracks all over my driveway and right up to my front door. They actually replaced a segment of my walkway a few weeks after we moved in and it's a different colour to all the other concrete and it's gone back to where it was before THEY deemed it necessary to replace and when I asked the rep what they're going to do he replied "THAT'S JUST ONE OF THOSE THINGS THAT HAPPENS"
I told them about a crack in the wood work surrounding my garage door before we moved in and a few months later I noticed the crack re-appear. It turns out they just put some wood filler in it and painted over it. Again I was told, "THAT'S JUST WHAT HAPPENS TO HOUSES OVER TIME"
The customer service (considering at this stage I'd spent nearly a million dollars with them (over two houses) was atrocious.
Good news is, I have a good buddy who owns a reno company and we've managed to put right a lot of what I paid for to be right in the first place.
I could keep going on and on, but suffice to say, these shams won't be seeing any more of my money!!!!
- Approximate cost of services:
- $500.00