Recently I purchased a Home Exel duplex in Savanna NE and I came across to one noise in one of the bedroom upstrais, is like when we walk in this particular place it makes like a aluminum noise ( metal noise). Is annoying. I contact the person in charge of this area in Savanna and just keep tell me that it's ok is not a safety issue. I guess we spend $417000 for a house and comes with this kind of noise is shameful for the builder.
Hope they came and do something about it because I will put a complaint to Calvary building society.
- Approximate cost of services:
- $417,000.00
- Company Response
Hi Joe,
Thank you for your feedback! If you could please get in touch with me and provide me with your address, our Customer Care team would like to look into your concern for you further.
My contact information is: mrogers@excelhomes.ca or 403-338-4429.
Thank you!
Michelle Rogers-Customer Experience Manager