We just moved into to our new home in Sunset Ridge in Cochrane. Angela's level of customer service was top notch. She was always quick to return our phone calls and was always willing to answer all of our questions (sometimes the same ones over and over) whenever we came by the show home. We received weekly updates which made the process so much more bearable for my husband who had a difficult time leaving the build to the professionals. There were a couple of times that Angela went above and beyond to put our minds at ease throughout the process. If we were just rating Angela, this would be a 5 star rating for sure. Our home was ready on schedule and it was wonderful to move in for Christmas. We would have liked to have been able to customize our build a little bit more, such as being able to install engineered hardwood on the second level rather than carpet and a second window in the basement. After a few days in the house we are noticing a few issues that will be addressed quickly, we have no doubt. Everyone that we have worked with at Excel has been very accommodating. We would recommend Excel homes.
- Approximate cost of services:
- $500.00
- Company Response
Thank you so much for your kind words about Angela! She is definitely an asset to the Excel team. Thank you as well for your feedback on the available selections and options. We are constantly growing and changing as a company, and this wouldn't be possible without feedback from our home buyers. We wish you many years of happiness in your new Excel home in Sunset Ridge! :)