Cricklewood Interiors

The amount of money I spent I figured I would at least get reasonable service wow, was I wrong. I would. Never shop here again in the future

Ive spent at least 50000 over the years at cricklewood. I love the showroom its ever changing and providing design ideas. I have purchased everything from mirrors and paintings to couches and end tables. I have ottomans and bar stools, dining tables and more. All of my blinds are from cricklewood as well. They are great at assisting in design ideas and were great to work with. Tgey provided home samples of wood to match to my house which made the purchases so much easier! Thx cricklewood team!!! We are customers for life

The delivery service was beyond horrible. Wanted an extra charge to move something about 8 feet out of the way so that way they could actually deliver the furniture. Instead of agreeing to just move the piece out of the way, so that way they could actually deliver the stuff into the house, I had to bring everything in the house and set up myself, moving it around by myself without any help from the two delivery people. By far the worst customer service I have ever received. Not only that, the one piece was a screen that was supposed to come as one piece, and it came in separately because they screwed up the hinge and did not put it back together at all. As an interior designer, I'll never step foot in Cricklewood ever again. There are a lot of other stores that can use my repeat business. F-

Bought an expensive curved sofa and am very disappointed in the quality of the dyeing of the leather. My arms have 3 different colours of leather on them and had I known that was even a possibility, never would have shopped there. Manager refuses to do anything about it. Believe me, I am not an unreasonable person - just frustrated and disappointed. I own many pieces of good leather furniture and have never encountered this problem.

A beautiful showroom. My caution would be to make sure that whatever the salesperson tells you is detailed in writing on the contract even if it seems obvious. Just be a cautious consumer. We have moved to a new furniture store.

I work from home and wanted to do an in home office. I went to loads of stores, but liked the way I was treated at Cricklewood. They customized a desk unit for me, got it in and set up, and it looks great....from entering the store to delivery, best I have seen...the time they spent with me was great, and my desk is also great....now I am getting my basement done, and this is the only place I am going to...

Be very careful what you order from this store. Their display showroom is fantastic but the quality of their furniture & more importantly, their 'warranty' is pathetic. We had a lady come out & measure for furniture & she completely screwed up everything she ordered. Leather sectional was poor quality for price paid. Damaged furniture upon delivery but didn't want to fix the problem.

I ordered two occasional chairs from Cricklewood. TEN WEEKS later the chairs arrive. I borrow a truck and go to pick them up. When I get to the warehouse the chairs are hideous. One chair is broken, leg coming off and the upholstery looks like a 3 year old did it. The manager tells me its 'good enough'. Seriously? They can't understand why I won't take broken, poorly built furniture? And the manager is the sourest, meanest woman I have ever met. Do yourself a favour. DO NOT SHOP AT THIS STORE!!!!!!

I purchased window coverings for my entire house and some knick knacks for around the house. The store is fantastic - you will never tire walking around and exploring! They attended my home and measured and helped us through the assorted types, styles and colors and then installed everything without a problem or concern. Great company and impressive service to their customers. Thanks

I had visited many furniture stores in my search for a new bedroom suite. The staff at Cricklewood were extremely knowledgeable about the options and helped me to make a choice that I am very satisfied with. They went out of their way to satisfy my many questions and to provide me with the information that I needed to make my choice.