Winmar

They were referred to me by the insurance adjuster. I would not use them again for the following reasons:
1. They had drying equipment in the home, but did not monitor it or take moisture readings of the structure. I subsequently found mould in the ceiling;
2. Some equipment was left on site, but not even turned on. The cleaners were apparently told to turn it on, but they didn't know how;
3. Their subcontractors failed to perform the work that they were assigned: Duct cleaners leaving mounds of debris in the ducts, laundry company who lost clothing and also returned clothing that was not properly cleaned, telling me to "deal with the adjuster"; Cleaners who labelled un-restorable items as "cleaned" and packed them in boxes as restored; furniture cleaners that did nothing more than cover my dirty furniture in plastic and call it cleaned.
4. I rarely saw any Winmar employees on site, just subcontractors with no oversight or quality control.

I used Winmar through our insurance and at first was impressed by their professionalism. However, the work done was not great ( I had to redo some garden railway ties myself to make it look proper). The real concern was the project manager they assigned. He was hard to contact and extremely disorganized, scheduling contractors in the wrong order which delayed the work by months. When the project was finished and they needed me to sign the cheque so they could get paid, all of a sudden he surfaced and was more than happy to keep in touch! In the end, looking back, I would have taken the insurance cheque and organized the whole thing myself over using this company, hands down. There was a distinct "middleman" feel to the whole experience.