Livingston Carpet & Flooring

We purchased carpet from Livingston and had it installed throughout our entire house. Generally the experience was very good and the end result was nice but they hire out installers who are independent contractors and the one they sent to us was a little surly. We live in Oakville so we can't put our old carpet out with the trash at the end of the week, it has to be hauled away. Livingston said that wasn't a problem and they would arrange for it to be taken out but on arrival the installer said he wouldn't take it. We had to call Livingston to have them tell the installer to take it. I had a couple scraps of old carpet hanging around in the house I was hoping he would haul away too but he only took away what he had torn out. All in all the job was fine it was just the details with the installer that might have been improved.