I am beyond frustrated with Parkwood! Buying a new house should not be this stressful! So buyers beware! If you notice, all the “10/10” are for sales experiences. They will sweet talk you and after they have your money, it’s downhill.
Ok. We got our 2016 and still have outstanding items...even after chasing their warranty department.
Our Rough grade is still yet to be done (after they failed it in 2016). Everytime I called or emailed, they never know what’s going on or when it would be done. They blamed the landscaper, even though my contract is you not them.
- infloor heating not working. After the first winter they sent someone to check it, that didn’t work so I emailed them again and they just ignored my message.
For some other items like plumbing and electrical I had to call their subcontractors directly because
these people weren’t getting anything done.
My advice will be not to deal with this company but if you must take this risk, make sure you use your own lawyer!!!
- Approximate cost of services:
- $650,000.00
- Company Response
Hi Elsie - we are so sorry to hear of your frustrations and understand you bringing forward your concerns. Unfortunately, when we search your name in our records, we can't find your file. If you'd like to contact warranty@parkwoodhomes.ca or call our head office, we can look into this further for you.