Alpha Tent & Awning Ltd

Awnings & Canopies
Burnaby BC V5B 3A6
Write a Review
Write a Review

Recommended Professionals

92%(332 reviews)
98%(35 reviews)
99%(43 reviews)
92%(332 reviews)
98%(35 reviews)
99%(43 reviews)
HomeStars
Awnings & Canopies
Alpha Tent & Awning Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Alpha Tent & Awning Ltd

Average customer rating:
1 10 (1 reviews)

Sort by

Grant on Annacis Island
Grant on Annacis Island
1 review New Westminster, BC

First Review

1/10

Installation of a large awning outside an industrial building

A year ago our 10 year Awning ripped during a windstorm. Alpha Tent & Awning replaced it. During the installation they mangled our gutter and would/could not repair it. There is also a 45 degree seam in the corner of our building on their new awning which leaks during the slightest rain. I have personally called, begged and pleaded for the completeion (sealing) to be done. Apparently they need a "good clear day" to do this. We have probably had a hundred days this summer and it is still not done? I replaced the gutter using another contractor for a total price of $2,800. The leak is still there, but after waiting a year, I will simply get another contractor to do it for me. The sales Guy Norm Weise is totally disconnected from his installation crew. He never stated the gutter would be destroyed during the process and then would become my problem. I have never met Norm face to face. Seems like he will not appear even for $8,000. I only chose these clowns because our neighbor knew Norm and said what a wonderful job they would do....what a lot of BS!!My first awning was installed by Ancient Mariner Awnings, they are awesome! Stick to them and avoid this bunch!!!! If you like begging and talking to voicemails choose Alpha Tent and Awning!

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Don't use them.......run while you have the opportunity!!
Any advice to offer fellow homeowners facing a similar project?
Never use these clowns!
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

I'm sorry for the problem which we created. Our company is under a new management and we guarantee that there will be no problem for any customer. Our company was established in 1983 and we have thousand happy customers since then.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Awnings & Canopies pros in Burnaby?