Crown Cornice

We first contacted Frank in 2016 and obtained quotes for both coffered ceiling and crown. We were unable to proceed then and contacted him again in 2017. Frank was able to fit us in and split project into 2 visits. The crews were quick and mostly knew what they were doing; even though some new employees were present were in-training. Darryn is the main guy who measures, cuts and nails, and IS THE BOSS. However, where we think the company is lacking is customer service, attention to details, protection of private property, cleanliness and communication.
- The crew damaged walls, ceilings, custom made walnut table, hardwood floor and a brand new door - weather stripping. Frank agreed to compensate for most items and deducted cost for damages out of the total price. Once the crew left, more damages were noted but Frank never responded. THE BOSS allowed his assistant to rub his hook from his tool belt on our stainless steel fridge. They would attempt to get a piece of crown above the kitchen cabinets and rub the trim along the cabinets attempting to make it fit, when it clearly wouldn’t, leaving white paint from the trim on the cabinet surfaces.

Advice: inspect all before you pay and deduct damages! -The crew is messy! They are there to get in and out. They are overbooked and overcommitted. They lay the mats randomly on the floor but then dump all while folding the mats on the same floor. They will ask you to open the garage doors for cutting long pieces but again never clean up after. There is absolutely no clean up done by the crew. There was dust, caulking on walls and floor, saw dust, nails and shims all over driveway. I don't even know if they own a vacuum or a broom. They used our washroom and peed all over the floor and splatter all over walls and mirror. Be prepared to clean. -Attitude is through the roof. THE BOSS doesn't want to be watched and talks behind your back with other workers. We caught THE BOSS talking rude about us outside on the camera yet minute later he would walk in with a fake smile. -Attention to details is also lacking. If you want quality, be prepared to watch and point out things. THE BOSS won't like it as it is costing him time and money but it is your house and your end product for which you are paying for.

At the end of the day, the work looked good. But how good are they if they damage things. The company needs to back up quality with action and compensate for all damages caused by the action of their crews. The workers need to be more careful and lose the attitude with the customer.

Wow! Frank and his team (Rafael & Darren) did an amazing job on our ceiling and crown. I would recommend them to everyone.
Reasonably priced and quality workmanship .... second to none :)
Thank you
Crown Cornice

Very professional crew and extremely hard working. They quoted 3 days and worked to make sure they stuck to it. The owner is a stand-up guy who wants to make sure you are completely happy. Quality was great, we are thrilled with the results.

Frank and his team did an amazing job!! Very professional and kind people. We couldn't be more happy with the work they did at our house. I would recommend these guys to anyone!!! Thanks guys!!

We had Crown Cornice install Crown moldings in the house a few years back and just recently called them back to do the baseboards throughout the house. Fantastic job at a great price and very very professional. I would recommend them to anyone.

I had Frank from CrownCornice install my Crown Molding throughout my home over two years ago, and was very impressed. I did not hesitate to call him in on my latest reno. My new project required replacement of baseboards and stops throughout my home as well as more crown molding in my kitchen.

Pricing was very competitive (I sourced over 3 vendors), but more then price, Frank was very responsive with quote, questions etc. and his crew was on time every time as committed. I'm very picky, and although I recognized a few minor flaws, Frank has his crew was onsite within hours to correct it. I can't say enough about Frank's level of professionalism and quality customer service.

I will definitely refer CrownCornice to friends and family. Not very often you see this level of quality customer service in the trades anymore...glad to see Franks doing it right.

Cheers.

I called them in for an estimate, they came right away and the price was fair. When the company arrived to do the work they were very professional, they wore booties on their shoes and removed them when they had to leave the house. They also swept the floor and removed any garbage from inside the house and the driveway. They did not rush the job and its looks fantastic we are very satisfied. I also recommended them to my brother who is also having work done soon. Great job!!

Frank, Jenn and their team truly did a fantastic job. I was going through a grueling home renovation, nothing was going right and then to finally deal with such professionals that delivered on-time, high quality and for the exact quote they committed to. 10 stars plus! Thank-you CrownCornice!!

As a builder I look for time of construction, quality of work and attitude of the workers. This company scored a l 10 on all categories and they cleaned up iquality