Glass shower/bathtub enclosure
Riti Glass and Windows Ltd. - excellent product, excellent service, and excellent people.
We completely renovated our upstairs main bathroom this past summer. The final part of the renovation was to enclose the shower and bathtub area with glass to the ceiling and a swivel door. Since we had already gone well over budget, I needed to find an economical solution for the glass enclosure, and someone recommended Riti Glass and Windows. I knew as soon as I walked into the showroom, it was the right choice for us- everyone was friendly and professional throughout the entire process. Every time the installers came, they were always punctual, and even called when they were arriving a bit later than than the arranged time. After our installation, we were happy with the result. After several days, I was disappointed to discover that there was a rather deep 2-inch scratch right in the middle of the glass. I didn't know how this could have possibly happened, as we had all looked at it when it was just completed. So I phoned the company, and instead of blaming me for the problem-as would be the case for most people- they completely replaced it, and added an extra clip fastened to the ceiling for extra safety. They did not charge for the glass- the only cost was a nominal fee for the labour.
Rest assured- you are in good hands with Rajat and Riti Glass. We highly recommend them!
- Approximate cost of services:
- $1,000.00
- Company Response
Sonja, we knew you would have a long lasting connection with our company the minute you walked into our showroom! We hope you love your new shower enclosure and we appreciate your kind words towards our customer service team! Thanks a million! -Riti Glass & Team