Roofmaster Ottawa

Roofing
Ottawa ON K2E 6V4
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Roofing
Roofmaster Ottawa
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81%

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Reviews for Roofmaster Ottawa

Average customer rating:
8.9 10 (57 reviews)

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Roger from Ottawa
Roger from Ottawa
1 review Ottawa, ON
10/10

Replacing shingles etc.

Harry & his crew (especially) Tyler did a fantastic job under difficult conditions. The re-shingling, chimney, skylight, & eaves trough, were all completed with real attention to detail. Thank you!

Approximate cost of services:
$10,000.00
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Company Response

Hi Roger, thank you for your kind review. I'm glad Harry and the crew paid great attention to the details of their work. They take real pride in the quality of work they do and it was a pleasure being able to serve you. Thanks again, Kershan Bulsara

Andre from Ottawa
Andre from Ottawa
1 review Ottawa, ON
10/10

Flat Roofing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

After finding Roofmaster on the internet and comparing with other companies, I chose Roofmaster to do my flat roof project due to their competitive price along with the estimators responsiveness to questions and my positive perception of the company. The good impression was confirmed while the contract was being prepared and catered to our specific needs and, above all, during the work on the project. I rate the crew, estimator, and overall service EXCELLENT. The company was able to quickly pull additional resources after discovering that more work was needed and Cal and his team spend over 12 hours working non stop on day 1 to fully secure the roof. I would definitely recommend Roofmaster to friends and family. Thanks in particular to Cal for excellent project management and full dedication. He didn't hesitate to come back several times to gradually finalize all aspects of the projects (when the weather was not cooperating), always kept us updated, and was full of good ideas.

Approximate cost of services:
$15,000.00
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Company Response

Hi Andre, I'm glad you found the overall service excellent! Cal has been part of our organization for over a decade and we have heard nothing but positives things since the beginning. Thanks taking the time to write a review, it is very helpful. It was a pleasure doing business for you. Thanks again, Kershan Bulsara

Gary R. from Ottawa
Gary R. from Ottawa
2 reviews Orl, ON
8/10

Replace Residential Roof

On May 22nd we contracted with Roofmaster to replace a residential roof. At the time we signed the contract, Roofmaster estimated that the work would be done between the middle and the end of June. Work began on July 8th. The job took three days. At the end of day one, the back of the roof had been stripped of old shingles, a waterproof membrane had been installed, and the roof partially re-shingled. That evening there were severe thunderstorms with a hard driving rain. The roof leaked and water entered the house and dripped on to the carpet. Not much water, maybe a litre or two at most but it was distressing nonetheless. I was upset that the roof leaked and I was not happy with the company's initial reaction to my concern. More senior levels in the company quickly and actively got involved which reassured me. Eventually, the work was completed and I believe that the work was done in a competent and professional way. I expressed my concern about the potential for leaks in the future. The company assured me that it stands on its reputation for reliability and quality and that any future leaks will be dealt with professionally and with integrity. In the end, I am a satisfied customer and I would be willing to do business with Roofmaster again.

Review has 1 previous version
Approximate cost of services:
$14,362.30
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Company Response

Hi Gary, Thanks for taking the time to write and re-evaluate your review. It's real unfortunate what happened and I am sincerely sorry for that. I'm glad you are willing to do business with us again, in fact I heard you've already called us for a quote on another property! Thanks for that and if given the opportunity I'm sure second time around the job would go seamlessly! Thanks again for your business. Kershan Bulsara

PJMc from Ottawa
PJMc from Ottawa
1 review Ottawa, ON
10/10

Roof Replacement

We are very pleased with the service provided by Roofmaster. Estimator Dave G was very helpful and patient in explaining his product and what would best meet our needs, making for a non-pressured experience. The installation itself was led by Ernesto V, and went very smoothly. Ernesto kept us informed regarding arrival times and delays due to weather. He suggested minor changes to installation plans as things arose - these were typically improvements, and often suggested as if he was doing this job on his own roof. His crew was polite and considerate, with great effort made to protect plants around the house. The site was cleaned at the end of each day, and at the end of the job, a thorough cleaning and sweeping of the lawn and driveway to remove roofing nails was done. A rating of 10/10 isn't high enough to reflect how pleased we are for the service provided. Many thanks to Roofmasters, and especially to Ernesto and crew, for a job very well done!

Approximate cost of services:
$18,000.00
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Company Response

Hi PJMc, thanks for such an amazing review. I'll be sure to pass on the kind words to Ernesto and crew. I'm glad you were kept informed throughout the installation process so you had peace of mind. Thank you for mentioning the estimator; often they are overlooked in the process but an informed estimator can make all the difference when making such a large investment for your home. Thanks again for your business and let us know if we can be of any help in the future! Kershan Bulsara

Frances from Ottawa
Frances from Ottawa
1 review Ottawa, ON
10/10

New Roof

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am writing to commend Roger Lauzon and his team. Last December, Roger and one of his team, at some risk to themselves, went on my roof and gave me a work-around that saw me safely through the rest of the winter. This June work on the roof could begin. Roger and the team were outstanding – working late into the night on one occasion – so that my neighbour and I would remain dry. Communication was excellent, the removal of old materials and clean-up were exemplary and the metal work is very good indeed. The drainage of my roof is complex and Roger took the time to develop a sophisticated solution. I am very impressed and grateful for their professionalism.

Approximate cost of services:
$12,000.00
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Company Response

Hi Frances, thanks for your review. I'm glad your flat roof project went well. Each roof is unique and may require custom work to ensure it will last over the long haul. We hope you don't have to replace this roof for many years to come! It's good to hear the workers worked late into the evening to ensure all was waterproof before they left. Thank you very much for taking the time to write this review and thank you for your business. Kershan Bulsara

Lothar Mischke from Ottawa
Lothar Mischke from Ottawa
1 review Orl, ON
10/10

new shingles

I chose Roofmaster due to their reputation for quality. They arrived on the day they said, on time and finished before 1:00pm. The job was well done and site was left clean.

Approximate cost of services:
$6,700.00
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Company Response

Hi Lothar, Thank you for taking the time to write your review. Timing is a very important factor to our clients so I'm glad we were able to start on time and finish so soon. I'm glad the site was left clean. thank you very much for your business! Kershan Bulsara

Mikhail from Ottawa
Mikhail from Ottawa
1 review Kanata, ON
10/10

roofing work

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I chose to go with Roofmaster after seeing good references about the company. The crew and quality of work was excellent and I would definitely recommend them. Great presentation by the estimator and excellent service in all!

Approximate cost of services:
$5,000.00
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Company Response

Hi Mikhail, thanks for taking the time to write a review for us. It's is greatly appreciated. It was a pleasure doing business with you. Kershan Bulsara

G. Hughes from Ottawa
G. Hughes from Ottawa
1 review Ottawa, ON
10/10

Roof and solar tube

The entire process from start to finish was a very good experience. Thank you for fixing part of our roof, while you were still quoting on the entire roof job. Happy customers have already sent you another signed client. Very prompt on all levels, price was explained in understandable detail - Thanks to the Owner's and Andre our Foreman.

Approximate cost of services:
$1,115,000.00
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Company Response

Hi There, it was a pleasure doing business for you. I'm glad you were happy with Andre. Thank you very much for the referral! Kershan Bulsara

Jody Kingsbury from Ottawa
Jody Kingsbury from Ottawa
1 review Nepean, ON
10/10

Roof

All of the staff and crew at Roofmaster were exceptional in their workmanship and customer service. I would highly recommend them to anyone who is looking for a roofing project.

Approximate cost of services:
$10,000.00
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Company Response

Hi Jody, I'm glad you liked our exceptional workmanship and customer service. Thanks for taking the time to write us such a kind review. Kershan Bulsara

Ben Carroll from Ottawa
Ben Carroll from Ottawa
1 review Ottawa, ON
10/10

Roof

April 29, 2014 Ottawa
Andre and his crew arrived early in the AM as promised and worked till late in the day as rain was forecast for the next day.Andre himself was very pleasant, helpful and communicated well with us. The crew worked well together, were efficient and the entire project was well coordinated with materials arriving at the right time. The site was left clean. We are very pleased with the results and highly recommend Roofmasters and Andre Charbonneau

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Ben, Thanks for writing such a nice review. I'm glad everything was well coordinated and the crew worked late to ensure everything was waterproof before they left. Thank you for being willing to recommend us to other folks. Kershan Bulsara

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roofmaster Ottawa

THANK YOU OTTAWA FOR ONCE AGAIN VOTING ROOFMASTER THE ONLY ROOFER IN THE OTTAWA REGION WINNER OF THE CONSUMER CHOICE AWARD FOR BUSINESS EXCELLENCE.... INCLUDING THE LAST DECADE CONSECUTIVELY!!!

*****

Additionally, we have placed twice as Finalist (runner-up) for the Better Business Bureau Torch Award for marketplace ethics and trust standards in the past few years. This recognition by the community and our customers indicate the company managers and staff really do care about the quality and service of work that Roofmaster provides. We have been in business since 1981 and completed nearly 16,000 roofing and related jobs successfully, earning ourselves an excellent reputation. Although the vast majority of our work is in the residential shingle roofing sector, we also do a number of commercial projects for engineering firms, the City of Ottawa as well as the Provincial and Federal Governments. We specialize in all types of asphalt shingles, custom steel and composite roofing types. Give us a call for FREE estimates on all your projects with written contracts and written warranties.

CATEGORIES
Roofing
PRODUCTS
Assortment of styles from products from various manufacturers.
SERVICES
Custom Metal Roofs, Custom roofing, Flashings, Gooseneck Exhaust Vents, Skylights, Sun Tunnels, Vents, Waterproofing, Leak Repair, Re-Roofing, New Construction, New Roofs, Carpentry, Rooftop Snow and Ice Removal, Eavestroughing, Gutters, Windows, Siding, Fascia, Soffit, etc.
BRANDS
Certainteed Shingles, GAF Shingles, BP Shingles, IKO Shingles, Owens Corning Shinlges, Soprema, Columbia Skylights, Velux Skylights, Metal Sales, Royal Aluminum, Agway, Vic West, Bakor, etc
STYLES
Cedar Shakes, Metal Roofs, Vertical Seam, Panels, Steel Shingles, Aluminum Shingles, Synthetic Tiles, Asphalt Shingles, Modified Bitumen Membrane (MBM), Tar and Gravel, PVC, Decks, Docks
SPECIALITIES
Custom Metal Roofs, Custom roofing, Skylights, Vents, Waterproofing, Leak Repair, Re-Roofing, New Construction, New Roofs, Carpentry, Outstanding Quality and Service.
WEBSITE
https://www.roofmaster.ca
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
30
RETURN POLICY
Excellent Follow Up Service
PAYMENT METHOD
Financeit Financing, Credit Card, Cheque, Money Order, etc
MEMBERSHIPS
Ottawa Construction Association, BBB, Consumer Choice Award, National Roofing Contractors Associatio
LIABILITY INSURANCE
Yes
DIPLOMAS
Soprema Advanced Certification, Certainteed ShingleMaster Certification
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any Size
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As per manufacturers
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.