Park's Furniture

My neighbour & I both attended Parks recently & purchased a sofa & recliner chair,, the salesperson, Jade was most attentive, knowledgeable about the product, quality & info on the manufacturer - We were very impressed. I have ordered furniture in the past from Parks.. their prices & selection are the very best. I would never go anywhere else.

Great job on the delivery guys. Helped me get the big sofa through the door. Was not easy. From the day of purchasing to the day of delivery everything was more than satisfactory. Recommend this place to all my friends and anyone else who's looking for a good deal on furniture

Service department is useless. They do not answer calls and do not promise the work on time. I have been dwsling with them about 2 chests that were damaged on delivery. Service was supposed to get back to me on this. 3 months later no call back. I called and finally the service manager arranged to pick up the items and promised to have the repair done within a week. It is now 1 month later and I have not received my 2 items. I am trying to reach him but he (Eric) is not answering the phone. I have tried to communicate with him by email and he has not replied as well on previous communications
I will never ever purchase from this store again I was referred to this store by an interior designer
I DO NOT recommend purchasing from this store.

Delivery window was 4 hours and they notified me when they were 20 minutes away. Pat and Nick were friendly and professional and very respectful. Our 3 piece sofa was assembled in no time, along with ottoman and recliner. No cardboard to clean up...they took everything with them...thanks Pat and Nick...awesome service, 2 thumbs up, highly recommended.

Always helpful staff
I dealt with Lore and she was great! From initial sourcing to delivery date she was awesome

Delivery guys were on time, clean and professional

Great experience

Purchased 2 Canadian made couches. Lowest price compared to the price they were selling for at other stores. Understandably long wait because we bought custom. The manufacturer set the date when it would be delivered and it came 2 weeks earlier than expected. When I wanted an update Parks was very easy to deal with, and any employee was able to help me not just my sales person. Delivery men were polite and professional.

Parks Furniture was great to deal with, purchased two sofas just before the holiday and they came though. Delivery was quick.

On January 15 2022 I purchased 2 chairs they had told me delivery would be in August. I called in May to get some update when they told me now they would get them in October. Today is July 22 and decided to check again and she tells me it could take one year to get them now I'm not very happy if I had been told at the time of my purchase that it would take this long I would never have bought them .people have since told me this would happen but it was my first time buying at parks which will probably be my last .very disappointed I feel I should get my deposit back so i can go someplace else to make my purchase

Today I received my new living room furniture. It was brought by 2young men Tyler and Shane . I can only say they were excellent. They were professional, efficient and friendly.
These two young men deserve to be recognized as Parks exceptional associates.
This experience makes all worth while shopping at Parks Furniture.
Sandra Spridzans

Today I visited Parks Hamilton location, shopping for sofas I had a Great customer service from Amber she made shopping easier with my 3 kids and patient with my multiple choices, I left happy with three quotes and an explanation of my options and methods of payments. I had a good experience I wished I was able to buy from her on the spot but the long delivery period I had to think about it. Thank you Amber