Installer took much longer than required. Keep watch at all times!
The locksmith came on time, and gave an estimate of $250 (including the $76.90 Service call fee) to install locks on 3 doors. The garage door required a modification, which was included in the quote. He ended up taking much longer, and installed an extra part without first receiving my consent on the cost of it. If you hire this company, be prepared to monitor him the whole time he is working. I believe the locksmith was inexperienced which contributed to the much longer install time - he had to pull the lock out and re-install several times...I also heard him talking on the phone once. I regret not watching him complete the whole job, but went to do other things while he was working on the doors, and only checked and monitored him occasionally. The locks were very standard locks, and he had to read the instructions to figure out how to install them. The extra $45 part he installed was also unappealing, and not installed flush to the door. Needless to say, I wasn't happy with the service and professionalism.
- Approximate cost of services:
- $415.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?