Lock Surgeon

I phoned that company because I needed a keyless lock and to be picked up by my employee that was in that part of the city. was picked up 15 minutes before they closed ,it was $400 ok,but got a callback from another locksmith for same lock for $220 ,the next morning 5 minutes after they opened I returned the lock myself and was told there was a 20% restock fee that was never mentioned,i was shocked since I didn't open the box with seal still on.I asked to talk to the manager and was told that he didn't have time for "these little matters" ,so I paid $80 restock and left,i'll never go there ever!!! THEY DO NOT CARE