What terrific service! Based at least partly on Homestars reviews, we called Reza at Maple Air to quote on a tankless hot water project for our home. Reza showed up at the scheduled time and was very professional. He patiently answered all our questions and explained various options/ pros and cons to us in clear, simple language. We hired Maple Air the next day and scheduled a date to do the install.
The installers arrived on schedule. They put down drop cloths throughout so as to keep floors clean and undamaged while they went back and forth to the truck. Very impressive. Very clean. Very professional. Reza himself even popped by to support his crew and check up on things, very professional.
My kids were curious as to all the back and forth and clanging from the basement, took them downstairs with me to check in on the crew to make sure they were ok (offered some water and pop to the guys). The installers were very friendly and warmly greeted my kids, talked to them kindly, and showed them what they were doing. Obviously they have kids themselves, they were really kind. Special thanks to Farshid, the lead installer, for not only a superb technical job and also for his particular kindness towards the kids.
The next day Reza even followed up to make sure everything was working and to ensure our satisfaction.
Wow! Great way to build a loyal clientele.
A really great experience. Great job. Great team.
On the day of installation,
- Approximate cost of services:
- $3,800.00